Title:  Director, Sales Operations

Job Summary

The Sales Operations role focuses on strategic planning, performance analysis, process improvement, team management, and cross-functional collaboration to drive sales growth and operational excellence.

The Sales Operations role involves:

• Driving non-linear growth and leading sales forecasting, planning, and reporting.
• Improving sales reporting strategies and creating executive-level dashboards.
• Increasing sales effectiveness through performance metrics and process enhancements.
• Managing and mentoring the sales operations team for operational excellence.
• Collaborating cross-functionally to align sales with other departments.
• Guiding sales teams through the deal flow process and process improvements.

Job Requirements

• The successful candidate will be a broadly qualified and experienced leader with extensive leadership experience in Sales Operations. Experience in the scale and sophistication of a large global business, combined with a background in a growth-oriented, technology-enabled business will be critical.
• Extensive knowledge of sales process and GTM execution in a B2B organisation
• In-depth knowledge of typical sales tech stack (CRM, CPQ, pipeline management, sales productivity, etc.) and typical Microsoft tools (Office, PowerBI etc.)
• Excellent analytical, interpersonal and presentation skills.
• You have an enthusiastic “roll up your sleeves” mentality.
• You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.

Education

•  Minimum of 10 years of experience in sales operations leadership
•  3+ years of people management experience with proven ability to effectively work with global cross-functional teams.

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