Title:  Account Technology Specialist - VA/DHA

Job Summary:

Are you excited by the pace of change in technology – and the opportunity to learn constantly on the job?
Do you like connecting dots and solving problems?
Do you enjoy working with customers to help them achieve success?
And do you show up every day with a passion to be part of something great?
 
Then your search is over. It’s time to join the Solutions Engineering team at NetApp!
As an Account Technology Specialist, you are the cornerstone to creating customer value with our technology. 
 
As a NetApp Account Technology Specialist (ATS), you will utilize your technical expertise and our intelligent data infrastructure portfolio to address customers' technical needs and deliver successful business outcomes. Working as an ATS dedicated to US Public Sector - Federal Civilian Named accounts, you will be assigned to a specific team, focusing on expanding our presence within existing clients. 
 

As a technical expert for the team, your responsibilities will include: 

• Collaborating with client executives to create strategies for developing customer opportunities related to intelligent data infrastructure solutions. 
• Advising on the engagement and utilization of a broader range of NetApp technical resources. 
• Offering technical expertise on NetApp's intelligent data infrastructure products and solutions, including creating architectural designs and configuration of systems.
• Solution selling includes working closely with customers to understand their needs (whether on-premise, hybrid, or in the cloud) and designing the appropriate solution to meet their needs.   
• Attending conferences, meeting with customers, partners/systems integrators, and account teams in person and virtually.

Washington, DC Metropolitan Area, Dallas, TX, Houston, TX or Denver, CO location required.  Travel to other locations (outside of the DMV area) is estimated at 40%. 

You:

• Understand the challenges our customers face and craft technology solutions to address them.
• Use excellent communication skills to articulate the benefits of NetApp in presentations, demonstrations, and dialog with customers and our partners.
• Create designs/architectures for the solutions that your customers need – oftentimes combining NetApp products with those of our technology alliance partners.
• Help customers prove out or test technology solutions in their environment.
• Build and maintain strong relationships with customers at various levels and business units of an organization and be able to articulate the value of a NetApp solution to these different groups.

Requirements:

• Architecting or operating infrastructure and data management solutions for enterprise applications.
• Artificial Intelligence, DevSecOps, and/or IT environment orchestration.
• Building on-premises or hybrid clouds.
• Cloud Service Providers – and how to leverage them for business outcomes.

Education and Experience:

• Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or equivalent work experience.
• US Citizenship Required; Government clearance(s) preferred.