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Title:  Area Support Logistics Manager


Bangalore, Karnataka, IN, 560071

Requisition ID:  32014
Job Summary

As a 3PL Supplier Manager for India and ASEAN, you are responsible for ensuring our 3PL infrastructure supports our day to day requirements allowing Logistics Field Operations to service our customers as efficiently as possible. You will ensure cost efficient transportation and warehousing services through analysis and research of transportation methods and proper modes, auditing carrier costs and reviewing performance. This role is part of an Operations team focused on Service Logistics and delivery execution to support 2-4 hour and Next Business Day delivery of warranty parts. To be successful in this role, you must be customer focused and a motivated self-starter and self-learner, able to work independently and collaboratively with suppliers and cross functional teams (both local and overseas) in leading 3PLs on operation execution.


Essential Functions:
  • Execute, monitor, and manage appropriate logistics operations and business metrics to meet or exceed performance requirements.
  • Management of 3PL’s through ongoing Issue and Action meetings, Monthly Performance reviews, RCCA activity, QBR’s and TQRDC scorecards.
  • Drive ongoing efficiency and cost optimization projects with Suppliers
  • Perform operational and inventory audits at suppliers
  • Develop, monitor, enhance costing models for Operations logistics transactions
  • Support the Global trade compliance requirements including licensed dual use import/export processes and reporting
  • Act as regional SME for service logistics related applications and systems
  • Ensure performance of Global 3rd Party Freight Payment Provider ensuring processes, controls, reporting and audits are in place according to contract. Will become the subject matter expert for this supplier.
  • Possess an in-depth understanding of domestic and International logistics networks for high-value goods and spare parts including trucking, airfreight, courier and warehousing.
  • Track and analyze trends to ensure results and propose operation and/or cost optimization improvements
  • Analyze traffic lanes and modes utilized to identify patterns in freight movements (costs, service levels, special requests)
  • Participate in 3rd party logistics RFP/RFQ’s and support by developing and validating data and cost models
  • Detailed analytical capability with the ability to understand key drivers and recommend solution options
Job Requirements

This individual must possess hands on logistics operational knowledge, excellent analytical and data management skills, metrics / reporting skills, good communication and language skills as well as technology know-how needed to work successfully in high-pressure, time sensitive situations where customer satisfaction and efficient performance is the goal.




  • Speak local language (Indian common dialect) and conversant in speaking and writing in English
  • Prior experience in managing logistics operations in freight, warehousing, courier modes.
  • Familiar with country/area customs clearance import/export regulations and requirement on IT products/spares preferable.
  • Excellent written and verbal communication skills.
  • Excellent analytical, problem-solving, negotiation, and organizational skills are required.
  • Strong data analysis and Excel skills.
  • Prior experience in cost management (ie. CBA, ROI) and familiar with various logistics cost elements (ie. inventory, transportation, VAT..etc)
  • Knowledge of global trade, compliance and other regulatory experience with solid understanding of customs and brokerage and hazardous material movements is an asset.
  • Ability to handle multiple projects concurrently.

Education & Experience:


  • A minimum of 8-10 years of experience in Logistics operations
  • A Bachelor of Arts, Business Management, Industrial Engineering or Sciences Degree, or equivalent experience in a Supply Chain Operations environment.
  • Expert level Excel, Access and Microsoft Office applications user.
  • Demonstrated ability to complete multiple, complex operational projects


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