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Title:  Business Systems Analyst


Bangalore, Karnataka, IN, 560071

Requisition ID:  124908

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp Business Systems Analysts (CPQ) work as part of a team that supports and enhances NetApp’s world-wide business processes and systems. You will utilize your strong technical competencies and functional business expertise to identify, evaluate, design and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process requirements & issues and communicate system solutions to the internal client is essential to your success in this role. Project management skills and a customer service orientation is key. You will partner with the business and act as a trusted IT/Technology advisor. You will be the key IT representative to the business and collaborate and engage with other IT teams such as Enterprise Architecture, Business Analytics, Business Application Delivery & support and Foundational Services.
Essential Functions:
The Commerce Oracle CPQ Business Systems Analyst will focus primarily on Quoting, Pricing, Config, Quote to Order Orchestration and eCommerce capabilities. Specific areas of responsibilities include:
•    Collaborate with business users to define processes that meet business needs.
•    Ensure processes are scalable and flexible to meet future business need.
•    Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
•    Anticipate the needs of stakeholders affected by process change.
•    Ensure that proposed changes represent the best overall fit for the organization.
•    Create the functional design and detailed user stories
•    Collaborate with the architects to arrive at the right solution options to address the business requirements
•    Develop and define IT requirements to support process and system changes.
•    Coordinate with IT development teams to manage the development process and resolve issues.
•    Prepare and execute testing plans to ensure high quality results.

Job Requirements

  • Must have extensive knowledge of key Quote-to-Order capabilities such as Quote Management, Subscription Management, Pricing & Discounts, Order Orchestration, Deal Scoring and Deal analysis , Renewals.
  • Must have experience working with major Q2O platforms such as Oracle CPQ Cloud Oracle or Zuora Subscription Management and Optionally integrating Oracle ERP Cloud. 
  • Working experience with B2B to automate the quote to order processes
  • Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders
  • Perform feasibility studies, functional/technical gap analysis and map the business requirements to solution design. Identify and recommend industry best practices to address business requirements
  • Review and analyze the business requirements to drive functional design and influence end to end solutions architecture
  • Good understanding of new product introduction (NPI) and product release processes.
  • Good functional and technical knowledge of Quoting, Pricing, Configuration and Order Management 
  • Experience with e-Commerce such as Oracle Commerce Cloud is preferred
  • Excellent written and oral communication and interpersonal skills
  • Self-motivated and takes initiative without a lot of direction
  • Demonstrates critical thinking and analytical decision-making skills
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment


  • A Bachelor of Arts or Science Degree required; Information Technology, or related field preferred
  • Experience with major Quote-to-Order platforms (preferably Oracle CPQ, Zuora Subscription ) , along with supporting tools for Order Orchestration and Contract management .
  • Requires 6-8 years of information technology experience of which at least 4-6 years mainly in the Quote-to-Order Domain

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

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