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Title:  Credit/Collect Specialist


Bangalore, Karnataka, IN, 560071

Requisition ID:  31931
Job Summary

Job Summary

Collections Analyst is mainly responsible for collection efforts.  This position is also responsible for month end activities and reporting


  • Responsible for collections activities
  • Manage account receivable balance daily to maintain a low aging and a percentage in the current bucket meeting quarterly target and DSO
  • Place direct phone calls and E-mails to customers to collect past due balance and obtain remittance advice
  • Work with other collection analysts as a team to achieve account receivable balance target
  • Work closely with order management/invoicing team to resolve issues
  • Work closely with cash application team to ensure cash are properly applied
  • Suggest and provide justification on high risk accounts that require to be written off to bad debt
  • Prepare required documentation and process credit or debit memo, adjustment and refund  
  • Responsible for month end/quarter end activities, i.e.  reports that supports audit and operational metric etc.


  • This individual interacts with customers, team members, senior management, sales, field finance and employees in other functions and geographies
  • Regular and detailed direction is provided, as well as on-going review of activities and priorities


Job Requirements
  • Thorough knowledge in order-to-cash and general accounting for Accounts Receivable process
  • At least 3 years of experience in collecting, accounts receivable or a related area
  • Strong written, oral and reading communication skills to accurately obtain, interpret and transcribe a variety of communications and instructions
  • Require excellent interpersonal skills and the ability to adjust and interact with all levels of personnel
  • Strong customer service aptitude
  • Strong analytical, financial and problem-solving skills
  • Must have proficiency in written and verbal communication skill in French or German
  • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel, PowerPoint) is required
  • Must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work

Proficient with Oracle 11i applications and Software application


Typically requires a Bachelor’s degree and a minimum of 3 - 5 years of related experience.

An undergraduate degree in Accounting/Finance/ Economics.



“NetApp is an equal opportunity employer and encourages individuals of all backgrounds, including individuals with disabilities, to apply for open positions at NetApp.”

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