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Title:  Director, IT

Location: 

Bangalore, Karnataka, IN, 560071

Requisition ID:  43181
Job Summary

This role will provide onsite leadership and direction for the entire Enterprise Data and Analytics (EDA) organization in NetApp Bangalore (NB). This team will be the execution arm of the EDA Delivery team and will have a heavy dotted-line relationship with the other managers within the IT organization. The application portfolio spans enterprise data, reports and analytics supporting all functions of the business, from Idea-to-Offering all the way through to Install-to-Support. The team will consist of 3-5 line managers and 40+ individual contributors, along with various vendor resources.

Essential Functions:

  • Deliver technical direction and solutions consistent with Global IT strategy and direction.
  • Manage regional budgets and drive cost savings initiatives of long-term IT support costs, while improving service levels.
  • Manage NB region vendors to achieve maximum supplier performance at lowest possible cost point.
  • Establish, measure, and improve service performance metrics and maintain IT’s customer engagement and relationships with key internal customers.
  • Direct management of all local L3 delivery managers/resources.
  • Work directly with other IT delivery managers to ensure EDA delivery charter is being driven.
  • Provide onsite leadership, management, and mentorship to all regional IT resources, regardless of reporting structure.
  • Regular reporting on site-based activities as determined by IT leaders
  • The “face” of IT Leadership in India
  • Communication link to keep non-India leadership connected to site activities, programs and initiative.
  • Facilitate All Hands, other broad IT communication initiatives
Job Requirements
  • Proven leadership experience as IT director or similar role
  • Experience managing a large geographically diverse workforce and partners
  • Experience with managing and influencing solid and dotted line resources.
  • Broad current knowledge of business technology applications, current trends in IT, and experience evaluating/implementing outsourced solutions and service providers.
  • Sound understanding of business processes in hi-tech business and the know-how to develop and maximize opportunities for exploiting technology in support of the business.
  • Experience in analysis, implementation and evaluation of reporting systems including and not limited to Data Warehouse, Data Marts, Data Lake, ETL/ELT, Data Quality, Presentation layer
  • The ideal candidate will have worked for storage, networking or related hardware company with engineering organizations and will have a track record of handling rapid growth
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Experience in managing large budgets and tight schedules
  • Proven ability to deliver large/complex projects
  • Proven ability to direct technological change
  • Excellent organizational and leadership skills
  • Excellent communication skills
  • Excellent business acumen
  • A delivery focused individual, with strong project management skills, who has the flexibility to thrive in a fast-paced, unstructured, dynamic organization.
Education
  • A minimum of 12+ years of experience managing large technology teams.
  • BSc in computer science, engineering or relevant field; MSc/MBA will be a plus.
  • Extensive technical experience in IT application and data technology domain.
  • Varied work experience at a large system integrator will be a plus.

 

 


“NetApp is an equal opportunity employer and encourages individuals of all backgrounds, including individuals with disabilities, to apply for open positions at NetApp.”