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Title:  Information System Engineer


Bangalore, Karnataka, IN, 560071

Requisition ID:  126278

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As an IT Support and Systems Engineer, your primary role is to provide comprehensive IT services, including system maintenance, user support with a focus on Microservices-based systems, while also assisting in IT security, requiring strong teamwork, communication, and problem-solving skills. 

Work on the below items.
•       Weekly release activities
•       Data Reconciliation and Audit activities 
•       Handling Data feeds & interfaces
•       RCA for P1/P2 
•       Ticket management using SNOW: triage, prioritization, assignment, tracking and closure 
•       Weekly and Monthly reporting 
•       Problem Management, Incident quality 
•       Change Management 
•       SOX compliance

Job Requirements
•    Java/J2EE, OOP/OOD, SQL,  Spring Boot, Hibernate, Log4j, HTML, CSS, JSP, Java Script, Angular JS, XML, Web services, SOAP, Restful API
•    Ant, Maven, CI/CD, AWS/GCP/Azure, Kubernetes/Docker experience, Microservices architecture
•    MongoDB, Cassandra, MySQL, Oracle, Weblogic App server, Apache HTTP
•    Should be well versed with Unix commands.
•    Good to have python scripting knowledge.
•    24X7 Production support and should be able take up on-call on rotational basis
•    Being an SME should be able to document the right procedures, cascade to rest of the team members and mentor the team as and when required.
•    knowledge on the ticketing tools and should be well aware about the ITL Process

A minimum of 3 - 5 years of experience working in large technology teams
B-Tech in computer science, engineering or relevant field.
Extensive technical experience in IT application technology domain.
Varied work experience as a consultant at a large system integrator will be a plus. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

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