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Title:  Lab Support Engineer


Bangalore, Karnataka, IN, 560071

Requisition ID:  31857
Job Summary
The Lab on Demand team provides pre-configured lab environments for a variety of audiences and use cases. These labs facilitate education, product demonstration, and troubleshooting.  The team builds and manages a variety of automation frameworks for both virtual and physical environments.  We also communicate directly with the users of our services for support purposes.
We are seeking an experienced individual to join a distributed team of skilled engineers maintaining the systems, the labs that run on them, and support the users of environments during their use.  The role requires a deep understanding of the audiences using these environments and the technology that they use.  This person will interact with multiple internal and external groups that are both consumers of the service and producers of the content for it.
Job Requirements
  • Strong oral and written communication skills.
  • Strong knowledge of several of: Windows, Linux, and VMware operating systems, and their use in public cloud.
  • Ability to write scripts or programs using at least one of the following tools: PHP, Python, PowerShell, Ansible, UNIX shell, Ruby.
  • Knowledge of SAN and NAS storage concepts; NetApp hardware and software experience desirable.
  • Ability to work collaboratively with other team members and external parties to support deadlines; ability to work independently as well.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
  • Ability to follow standard and team-defined engineering principles and practices.
  • Creative approach to problem solving.
  • Ability to handle multiple tasks concurrently with competing deadlines.
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Job Segment: Engineer, Developer, Cloud, Linux, Unix, Engineering, Technology