Title:  Mgr, Software Engineer

Job Summary

As an Engineering Manager for the Remote Support Agent team at NetApp, you will lead a team focused on delivering solutions that meet customers' needs across engineered systems and cloud services. The RSA team is responsible for a range of functions in ONTAP, NetApp's cross-platform data processing and storage software. Areas of responsibility include processing of call-home Autosupports, Core files, managing tools, and their quality. You will direct the activities of a software development team that designs, develops, tests, and owns the software lifecycle. You will impact the planning, execution, and delivery of parallel projects for NetApp customers.

Job Requirements

• Lead a team of high-performing software engineers.
• Lead software project teams through all phases of the software development cycle
• Solid technical expertise in software engineering and system design.
• Experience with cloud technologies and hybrid cloud solutions.
• Proven experience managing small to medium-sized software development teams.
• Strong understanding of software development lifecycle, quality assurance processes, and project management methodologies.
• Create and influence strategy and deliver on execution.
• Excellent verbal and written communication skills.
• Provide coaching and career development for members of your team. Be willing to work on additional tasks and responsibilities that will contribute towards team department and company goals

Job Responsibilities

• Lead and manage a team of engineers to deliver complex Data Processing capabilities. 
• Work effectively with staff to Product Council-level employees and employees within and outside of their function and organization.
• Ensure the team adheres to best practices in software development, quality assurance, security, and project management. 
• Drive the adoption of new technologies and methodologies to improve efficiency and productivity. 
• Apply in-depth knowledge to solve broad issues that are complex in scope and establish medium to long-range plans.
• Ability to function independently in a fast-paced dynamic environment with competing priorities. 
• Influence peers and partners across teams and business units. 
• Utilize people skills and available people manager tools to critically impact the growth of individuals within the company and their careers. 

Education

• Requires a minimum of 3 years related to people leadership and project management. 
• 10+ years in technology or other software development industry.
• Bachelor of Science degree in Computer Science or equivalent experience