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Title:  Principal Engineer - Cloud Architecture, AI-Driven Operations & SaaS Platform Engineering

Location: 

Bangalore, Karnataka, IN

Requisition ID:  136279

Job Summary

NetApp is seeking an experienced Principal Engineer to provide technical leadership for the NetApp Console SaaS platform, with ownership across cloud architecture, reliability, observability, FinOps, and AI-driven operations. 

This role will define the long-term platform strategy, guide architectural decisions, and partner with Engineering, Product, SRE, Cloud Operations, and leadership teams to build scalable, secure, resilient, and cost-efficient cloud services

Job Requirements

Key Responsibilities 

  • Define the technical architecture and roadmap for NetApp Console SaaS.
  • Lead the design of cloud-native services that are scalable, secure, highly available, and resilient.
  • Own platform reliability, scalability, performance, and operational readiness. 
  • Define and manage SLIs, SLOs, SLAs, error budgets, and operational KPIs.
  • Drive adoption of AI Agents and AIOps solutions for DevOps, SRE, incident response, root cause analysis, and remediation. 
  • Promote self-healing infrastructure, predictive operational models, and automation to improve efficiency and reliability.
  • Lead observability strategy across applications, infrastructure, and customer-facing services. 
  • Establish best practices for monitoring, alerting, incident management, and operational analytics using platforms such as Dynatrace, Grafana, ELK Stack, and OpenTelemetry.
  • Own cloud capacity planning, forecasting, utilization, and cost optimization strategies. 
  • Provide visibility into cloud spend, growth trends, governance gaps, and optimization opportunities. 

Education

  • BS/MS in Computer Science, Engineering, or related field.
  • 15+ years of experience in software engineering, cloud architecture, platform engineering, SRE, or cloud operations.


Job Segment: Cloud, Software Engineer, Operations Manager, Computer Science, Engineer, Technology, Engineering, Operations

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