Title:  Professional Services Associate_Graduate Academy

Job Summary

· Partner with Services Sales and field sales to generate demand, drive sales velocity

· Build relationships with District Managers (DMs) and Solutions Engineers (SEs)

· Provide pre-sales expertise and help drive opportunities in early stages of the sale cycle

· Help align PS services to solutions that meet customer technical and financial requirements

· Partner with contracts, scoping and technical teams as required for the opportunity

· Position complex and standard services for SAE and Engagement Desk proliferation

· Full Sales lifecycle ownership (end-to-end)

Job Requirements

· Understanding of Storage and Cloud architecture in relation to customer data management and security

· Professional and Managed Services portfolio understanding

· Sales Processes, Sales Ops, Quoting, Forecasting

· Customer Success Management

· Service catalogue

· Customer experience / Relationship management

· Industry Knowledge

· Ability to synthesize Customer business challenges and identify solution pathways leveraging NTAP products and services

· 0-3 years of sales-related experience (or presales)

· Professional Services background is a plus or preferred

· Strong soft skills - comfortable leading group conversations with client teams (Mgr + Director level resources)

· Microsoft PPT, Excel skills strongly preferred

· Strong organizational skills and acute ability to multi-task

· Self-starter, highly motivated and driven

Education

Completed Bachelors Degree or Masters Degree