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Title:  Professional Services Engineer

Location: 

Bangalore, Karnataka, IN, 560071

Requisition ID:  39172
Job Summary

Listed as one of the best places to work, NetApp has an exciting opportunity for you to join a global team of elite technologists. This role will offer outstanding personal satisfaction and the opportunity to make a genuine difference to a growing organization within NetApp. Our team is incredibly passionate about customer experience and understands the value of strong relationships both internally and externally. 

We are looking for a motivated Automation Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers.

As an automation engineer, you’ll have to work closely with customer to help discover and eliminate problems by gathering requirements and implementing process automation. This will include automating service or business processes. As an automation engineer, you will be expected to:

  • Identify opportunities for automation
  • Design and execute QA tests using scripts that automatically test functionality
  • Install applications and databases relevant to automation
  • Collaborate with other business units to understand how automation can improve workflow
  • Gather requirements from clients, customers or end-users to develop the best automation solutions
Job Requirements

 

  • Experience in writing basic PowerShell/Python scripts would be beneficial
  • Knowledge on ONTAP API’s. Integration with other third party tools with API. Integration with GUI, HTML
  • Knowledge in ITIL methodologies: change, incident, problem and configuration management
  • Understanding of outsourcing/managed service and Cloud industry
  • Experience in Linux System Administration
  • Experience with any of the following tools/technologies, Dockers, Jenkins, Kubernetes
  • Strong customer communication and documentation skills
  • Infrastructure design, build, deployment and disaster recovery testing
  • Support cloud infrastructure (storage, networking, servers, VMware) along with Object storage APIs such as S3, etc.
Education

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree.


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