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Title:  Sales Marketing Specialist


Bangalore, Karnataka, IN, 560071

Requisition ID:  35181
Job Summary

The Salesforce Analyst will support the configuration of our salesforce environment supporting an emerging growth opportunity within NetApp.  A successful candidate has a demonstrated track record of improving processes and effectiveness of the force.com platform.  Working within an agile development process to deliver new business processes and capabilities.  Responsibilities as below : 

  • Serve as the system analyst for the Salesforce.com environment (configuration, support, maintenance and improvements of our CRM platform)
  • Support all administrative functions including user management, workflows, reports and dashboards and custom configurations
  • Execute changes in accordance with defined system implementation, change management and configuration processes
  • Serve as liaison to the business to collect requirements, design project plans and ensure application is meeting business needs
  • Establish and execute communication plans keeping all users informed of changes, policies and expectations
  • Ensure governance processes are adhered to on the force.com platform
  • Own and manage data quality and security policies for existing and incoming data
  • Deliver communications and training for new and existing users
  • Extract and load data into the force.com platform
Job Requirements
  • Strong understanding of Salesforce.com best practices and functionality
  • Experience working in a fast paced, cloud services business
  • Working experience with Marketo is preferred
  • Excellent organization and project management skills
  • Creative and analytical thinker with strong problem-solving skills
  • Exceptional verbal and written communication skills
  • Ability to assess the impact of new requirements on the system and connected applications, systems and processes
  • 2+ years’ experience as a Salesforce.com administrator or relevant experience
  • Salesforce System Administrator Certification is preferred


“NetApp is an equal opportunity employer and encourages individuals of all backgrounds, including individuals with disabilities, to apply for open positions at NetApp.”

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