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Title:  Senior Business Analyst

Location: 

Bangalore, Karnataka, IN, 560071

Requisition ID:  49942
Job Summary

As a member of the Corporate Quality Analytics in the Corporate Quality team, the Business Analyst will be responsible for the generation and reporting of the Product and Support Critical To Quality (CTQ) metrics and analysis.  

The Business Analyst will work with key stakeholders in the Engineering and Support organization to create business requirements document, generate metrics, and Tableau dashboards to monitor the performance of Product quality and Support operations.

Job Requirements
  • Create business requirements documents working with multiple stakeholders in the Engineering and Support organization.
  • Present approaches and findings using analytical and problem-solving skills effectively. 
  • Have a good understanding of Storage products, Software development, and Support operation processes.
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Oracle, Spark, SQL and other big data technologies.
  • Generate Critical To Quality Metrics and dashboards
  • Report on data analysis findings regularly to engineers and analysts within the org and external teams.
  • Identifying patterns and trends in data sets using statistical analysis based on AI/ML modelling.
  • Mentor the team on the technical front
Education
  • Bachelors or Masters of Science degree in Engineering, Mathematics, or Statistics
  • Must have alteast 8 to 10 years experience in
    • Business requirements documentation
    • Data minig using Hadoop technologies Hive, Spark/Scala, Python
    • Statistical analysis using AI/ML models
    • Strong RDBMS skills which includes writing complex SQL queries using MS SQL Server and Oracle. Ability to analyse large datasets
    • Unix scripting.
    • Metrics development and Dashboard creation using Excel and Tableau.