Title:  Senior Business Analyst


Bangalore, Karnataka, IN, 560071

Requisition ID:  114324

Job Summary

As a Quality Compliance and Analytics (QCA) team member, the Business Analyst will be responsible for Support and Product metrics generation and reporting.

The Sr. Data Analyst will work with key stakeholders in the Engineering and Support organization to create business requirements documents, generate metrics and Tableau dashboards to monitor the performance, and perform detailed statistical analysis and predictive modeling to enable improvement in Product and Support.

Job Requirements

  • Create business requirements documents working with multiple stakeholders in the Engineering and Support organization.
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Oracle, Spark, SQL, and other big data technologies.
  • Report on data analysis findings regularly to engineers and analysts within the org and external teams.
  • Present approaches and findings using analytical and problem-solving skills effectively. 
  • Have a good understanding of Storage products, Software development, and Support operation processes.
  • Data mining using Hadoop technologies Hive, Spark/Scala, and Dremio.
  • Strong RDBMS skills which include writing complex SQL queries using MS SQL Server and Oracle
  • Strong Python (Panda) and ML/AI skills
  • Proficiency in Excel
  • Tableau performance tuning, data extracts, and ability to work with multiple data sources.
  • Creating interactive Dashboards with Actions, Parameter controls, and Filters.


  • Bachelors or Masters of Science degree in Engineering, Mathematics, or Statistics
  • Must have at least 7-10 years of experience 


Job Segment: Data Analyst, Business Analyst, Statistics, Data, Technology, Finance, Customer Service