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Title:  Information Sys Engineer

Location: 

Bangalore, Karnataka, IN, 560071

Requisition ID:  25061

Job Summary

Information Systems Engineer: Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems to be solved with automated systems. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set.

Job Requirements

ServiceNow Developer / Administrator

Responsibilities 

  • You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team. 
  • General support, administration and maintenance of ServiceNow platform and associated applications 
  • Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams. 
  • Working closely with ServiceNow functional team, configure and improve core and custom applications. 
  • Work directly with end users to resolve support issues within ServiceNow
  • Monitor health, usage and overall compliance of ServiceNow and its applications 
  • Develop systems integrations and process automation 
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting. 
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow 
  • Configuring and managing Discovery and Orchestration 
  • Coordinate application and platform upgrades 
  • Load, manipulate and maintain data between ServiceNow and other systems 
  • Create ServiceNow reports and dashboards 

 

Required 

  • 2+ years ServiceNow experience in an enterprise environment 
  • Bachelor of Science in Computer Science, a similar technical discipline or comparable experience 
  • Experience configuring ServiceNow Discovery a plus 
  • Must be technically savvy and able to design and build applications that meet business goals and objectives 
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application
  • Experience with JavaScript, XML, HTML, Single-Sign-On
  • Familiar with REST APIs
  • Integration (interfacing) of enterprise software systems 
  • Experience creating ServiceNow updatesets, promoting and testing through multiple instances and into production. 

 

Preferred 

  • ServiceNow System Administrator / Developer Certification preferred 
  • ITIL V3 Foundation Certification preferred 

 

Education

Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.


Job Segment: Telecom, Telecommunications, Developer, Engineer, Information Systems, Technology, Engineering

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