Title:  TechOps Graduate Engineer

Job Summary

As TechOps Graduate Engineer, you will be part of our TechOps team who maintain and support our large fleet of cloud-hosted Apache Cassandra, Kafka, OpenSearch & other open-source technology clusters. Every day will raise interesting and challenging problems ranging across many different areas such as fleet management, customer support, operations and incident response. You will be working with other teams, including Product Management, Development Teams and Customer Success to help drive and shape the way we support our customers.

Job Requirements

We are looking for smart engineers with exceptional communication skills, a positive attitude, and a passion for IT and learning new things. We expect you to become proficient in the range of technologies we use.

• You have 0-3 years working experience in addition to:
• Good fundamental computer science / software engineering skills
• Good knowledge and experience with Linux and be comfortable working from the command line. This is essential, there are no GUis here.
• Basic programming skills in Python, Java, bash scripting, SQL
• Exceptional ability to communicate clearly and professionally in written and verbal English (essential).
• Follow required processes and procedures.
• Work as part of a team and use your initiative to get things done. Passion for all things IT, and especially open source.
• Any customer service experience is favorable.
• Should be open to work in shift base position.
• Be a proactive, reliable, and supportive member of the TechOps team, and participate in a 24/7 rotating shift roster

Education

Bachelors or Masters Degree