Title:  Unified Communications Engineer


Cork, Munster, IE, T23 PPT8

Requisition ID:  123996

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Engineering branch of the IT End User Services team is looking for a Senior Engineer for the Unified Communications and Collaboration & Productivity services.  You will work with a team of creative, supportive, data-driven engineers.  You will have the opportunity to work on projects associated with the standardization, configuration, deployment and maintenance of IT solutions utilized by NetApp users across the globe. 

Job Requirements

  • Extensive hands on experience with Unified Communications & Collaboration platforms (Microsoft Teams, Zoom, etc.) 
  • Experience with managing Office365 Productivity Tools (Office, Exchange, PowerBI) 
  • Experience managing Session Border Controllers (SBCs) 
  • Experience with Cloud and on-prem telephony service providers and enterprise telephony integration points 
  • Experience & understanding of regional Telco laws & regulations 
  • Excellent vendor management skills 
  • Sharp attention to detail 
  • Ability to work independently with some guidance  
  • Able to work effectively with other global groups and teams 
  • Strong interpersonal skills 
  • Excellent analytical skills 
  • Strong oral and written communication skills 
  • Ability to work collaboratively within a global team environment to meet aggressive goals 


You might also have: 

  • Strong understanding of enterprise productivity, conferencing and communications related technologies (messaging, unified communications, collaboration) 
  • Strong understanding of infrastructure and related technologies (hardware, virtualization, networking) 
  • Strong understanding of Session Initiation Protocol (SIP) 
  • Experience with scripting (Powershell, Python) 


  • Preferred 8 years of related experience with a Bachelor’s degree or equivalent work experience in Information Technology, Engineering, Computer Science or related field

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

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