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Title:  Member of Technical Staff


Cranberry Township, PA, US, 16066

Requisition ID:  28302


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.


By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Job Summary

Service Processor/Baseboard Management controller (SP/BMC) FW/SW team is responsible for providing firmware capability in NetApp products to help manage health of the system. This is done by closely monitoring vital HW components on the subsystem directly managed by SP/BMC silicon and interacting with Storage OS and alert user in time to function and serve the purpose. Thus, SP/BMC subsystem has become vital part of NetApp’s SW solution. Support for SP/BMC firmware is slowly expanding to other BUs in netapp with different set of host OS and HW dependencies. With multiple products out in the field, significant amount of work is required in maintaining support for platform.


As a software development engineer, person will be working closely with other members in the team and organization helping resolving filed issues and continue improving quality experience for NetApp customers. This job often comes up with opportunities for an individual to lead features for a project, work closely with architect to do proof of concept work to see viability of future project, define the role for themselves as an individual contributor in technical path or a people manager. Due to responsibility of the team to work closely with field, there are several opportunities that opens up to enrich the skill set and learn new technologies by being part of this team.

Job Requirements


- Strong oral and written communication skills are essential
- Work collaboratively within a team environment of other engineers to meet aggressive goals and high quality standards
- Possesses sufficient technical knowledge and experience to pick up new expertise quickly with guidance from a technical leader- Strong aptitude for learning new technologies
- A strong understanding of complex concepts related to computer architecture, data structures and programming practices- Ability to estimate work completion required to build an overall predictable plan
- Follow standard engineering principles and practices
- Resourceful in applying creative ideas to solve problems Responsibility and Interaction:- Responsibility: - Responsible for non-routine and unstructured tasks, requiring creative solutions with more interdependencies and with processes that are less defined
- The individual works on complex problems with partially defined, larger scope
- May work with teams across the company in problem solving and design efforts
- The individual will begin to develop a technical specialty
- Work effectively with staff to senior manager level employees within the function and the technical team on assigned projects. There may be communication with employees in other functions within Business Units as required
- Work independently- Successfully convey information to stakeholders at many levels related to the position
- Participate as a proactive contributor and subject matter expert on team projects- Demonstrate favorable results through coaching and influencing others
- Technical skills should involve proficiency with Linux internals and operating system knowledge
- programming background with C/C++ , Perl programming, Shell scripting, Python is essential


Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



Equal Opportunity Employer Minorities/Women/Vets/Disabled

Nearest Major Market: Pittsburgh

Job Segment: Medical, Engineer, Firmware, Cloud, Linux, Healthcare, Engineering, Technology