Title:  Director, Revenue Operations

Job Summary

The successful candidate will be a broadly qualified and experienced leader within Revenue Operations, Sales Operations, or Sales Finance. Experience in the scale and sophistication of a large global technology business, combined with a background in a growth-oriented, technology-enabled business will be critical. You will take a proactive, data-driven, consultative approach to build/earn trust consistently and quickly by exemplifying an enthusiastic “roll up your sleeves” mentality. You will employ a Challenger mindset that drives the business to achieve their revenue objectives. 

Job Responsibilities

• Define, manage, and provide insights into key performance metrics to ensure the organization fully commands the business 
• Work with sales and cross-functional leadership across the business to execute the GTM approach for customer segment.   
• Lead executive analyses, strategies, and deliverables (e.g., QBRs, MBRs, Planning, Growth strategies).  
• Provide visibility and performance tracking to the business (health of business, sales efficiency and productivity KPIs, dashboards).  
• Provide actionable recommendations and facilitate data-driven decisions with sales leadership through exceptional business partnering and strategic thinking.  
• Lead the operational support that drives the performance of each segment and channel towards repeatable, predictable motions.  
• Execute and manage core Sales operations processes such as expansion planning, market optimization, target setting, leading indicator management, and forecasting.  
• Evaluate core sales processes, reporting, and systems to identify opportunities for improvement 
• Partner closely with cross-functional team members on priority go-to-market initiatives execution within the Time Zone.  
• Collaborate with people development/sales training teams to provide input into training needs based on sales performance data.  
• Responsible for managing quota setting and plans across all revenue functions to ensure that financial objectives are optimized and allocated to all sales channels and resources through the quota program.  
• Partner with top sales management to find opportunities for sales growth. Foster an environment of continuous improvement.  
• Ensure sales reports and other intelligence is used by the sales organization and leverages reporting tools and dashboard critical metrics needed for    measurement.  
• Collaborate with internal stakeholders (Sales, Finance, Product, and Legal) to ensure that all deals align with corporate strategies and guidelines  

Experience Required and Education

• 10+ years prior experience in sales strategy and operations or business insights / analytics, sales finance roles for a high growth company and over $500M in revenue.  
• 5+ years of people management experience, with demonstrated success in building a team, in building an inclusive, positive, and high-performance culture, and in retention and team member development. 
• Have a Challenger Mindset to drive the business to deliver on current and future revenue objectives.  
• Strong experience in the technology or SaaS sales and services sectors.  
• Experience running a Geographically dispersed team.  
• Demonstrated ability to scale and equip the business, driving world-class operational execution, communicate the big picture opportunities, and make data-driven decisions.  
• Excellent “Data to Information to Insights” technical analytical capabilities and have exceptional experience in telling a “story” with the data to drive decisions  
• Experience driving the adoption of CRM platforms, from a legacy environment to a modern CRM platform.  
• You take a proactive, consultative approach, building trust consistently and quickly.  
• You have an enthusiastic “roll up your sleeves” mentality.  
• Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.  
• Analytical and Data-Driven Decision Making: Ability to scale and equip the business in a strategic manner, communicate big picture opportunities, and make data-driven decisions. Demonstrated ability to manage teams with deep analytical skills.​ 
• CRM and Technology Stack: Experience in managing CRM and Sales intelligence platforms to accomplish business goals.  
• Proactive, consultative approach, building trust consistently and quickly.​ 
• Adaptability and Communication Skills: Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment. Excellent written and verbal communication skills. Detail-oriented.​ 
• Bachelor’s Degree required. Master’s Degree