Title:  Director, Worldwide Partner Incentives and Investments

Job Summary

The Worldwide Partner Incentive and Investment Director will be responsible for driving the creation, execution, and management of Big Bets Rebates process for the Partner Ecosystem in the Americas, EMEA, and Asia Pacific regions. This individual will be responsible for working with GEO leaders, segment and regional sales, route-to-market leaders, and marketing owners to develop and implement the program strategy, planning, and infrastructure that incentivizes our Global Partners. This role will closely work with key stakeholders in Sales, Route to Market, Operations, Finance, and IT to ensure a successful process is in place to support calculations and the program design to drive company initiative for their programs. Fiscal responsibility for program utilization and forecasting is a requirement as part of ensuring the health of the program and as part of the cadence of business reviews.

The Partner Incentive and Investment Director is a well-rounded individual who has excellent communication, organizational, strategical, financial/analytical, and interpersonal skills. The role requires a proven track record in messaging/positioning, program strategy and management, vendor management, forecasting, and broad execution capabilities. A requirement is to motivate, leverage, and manage internal stakeholders on a project basis in order to accomplish the investment strategy. As needed, the individual will participate in talent sourcing and cross-functional training and assistance.

Responsibilities

• Lead cross-functional discussions to define the Incentive & Investment programs NetApp needs to implement
• Develop program models and operational support to drive NetApp’s channel goals
• Assist in developing the financial model(s) that identify the impact of the programs on NetApp business worldwide
• Identify the infrastructure to support the business requirements as necessary with new program goals
• Develop the launch plan and timeline necessary to implement worldwide including the communication and enablement plans
• Draft internal and external communications and trainings
• Develop the metrics and track those metrics back to the business requirements of the program
• Create customer, partner, and internal program documents to clearly identify the benefits, terms and conditions, rules of engagement, and marketing collateral that support programs worldwide
• Manage the sales, business unit, Go-To-Market, and marketing team feedback on the program once launched and effectively implement a roadmap of change that maps to the NetApp business requirements
• Drive the requirements of the systems necessary to support the program and the enhancements to the infrastructure that is built to support the channel partner programs
• Drive internal processes and methodologies to evaluate and model the potential impact of new channel partner incentives, customer discounting scenarios, and inclusion of new products
• Consult with global marketing managers, finance, executives, and sales, to help identify, design, and implement the business processes necessary to implement a successful set of channel partner incentives for NetApp globally

Education and Experience

• 12 or more years of relevant experience, inclusive of strategic and people leadership
• 5 or more years of management responsibility
• BA/BS degree highly preferred, MBA is a plus
• 10+ years of experience in Partner Incentives & Investments, Partner Programs,  Sales Operations, legal, compliance, and/or Finance
• Knowledge and familiarity with a control environment such as Sarbanes-Oxley
• Ability to self-start and self-direct work in a fast-paced environment
• Previous experience in managing cross-functional teams and requirements
• Demonstrated success in project management and process analysis - with skills in data analysis and Excel
• Excellent organization skills, including the ability to manage multiple tasks and projects, exceptional attention to detail, and the ability to prioritize and meet deadlines
• Ability to relate effectively to a wide range of stakeholders
• Ability to travel around 15% of the time