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Title:  Technical Account Manager


Edina, MN, US, 55435

Requisition ID:  31811


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

The Technical Account Manager (TAM) is an integral member of NetApp’s global account team. The TAM significantly contributes to build and manage the strongest possible relationship with the assigned account especially on the CIO level and towards technical influencers. The TAM is responsible for NetApp’s overall global technical strategy within an enterprise account focusing on the customer’s application requirements. TAMs proactively drive the account technical initiatives and oversee all technical pre-sales activity (presentations, demonstrations, evaluations, etc.) while ensuring that the right expertise is applied where needed.

As the technical sales leader on focus accounts, you will lead and develop technical strategy to increase penetration and solidify defense within the accounts.

• Leadership role supporting and engaging in sales opportunities and deals with technical expertise to assist the sales team to close deals
• Responsible for and provides oversight for Pre-Sales deals (engaging the Architect & Engineer as needed).
• Plays a pivotal role in ensuring 'holistic' delivery to client, by understanding customer’s needs and creating and articulating solutions to the customer.
• Analyze technical needs, requirements, and state of customers’ current infrastructure and operations.
• Identify opportunities and develop technical solutions to meet customers’ needs and requirements.
• Drives and leads process of selection of networking and systems technologies and products for implementation.
• Forecasts opportunities in the CRM tool.
• Partners with business leaders to deliver resources and services that support company objectives that are consistent with NetApp values.

Job Requirements

• Strong verbal and written communications skills, including presentation skills.
• Strong relationship building and negotiating skills.
• Strong understanding of software technologies and competitive offerings in the marketplace.
• Experience with target account selling, solution selling, and/or consultative sales techniques.
• An aptitude for understanding how technology products and solutions solve business problems.
• Demonstrated experience working with Sales organizations and technical teams.
• Demonstrated ability to develop strong relationships with C-level executives, both at the customer and partner level

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


Join us and see what empowerment can do. 

Nearest Major Market: Minneapolis

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