Title:  Federal Systems Integrator Solutions Engineer


US Boulder, CO, US, 80302 Vienna, VA, US, 22182 Research Triangle Park, NC, US, 27709

Requisition ID:  73377

Job Summary

Job Summary

As a Solutions Engineer  in NetApp's Sales function, you are responsible for providing pre-sales and post-sales support for selling NetApp's Products and Professional Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.

Job Requirements

In this position, your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.

The essential responsibilities of the Systems Engineers are to work directly with customers in pre-sales and post sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas. Specific responsibilities include:

Identify customer needs and requirements.
Define all of the elements of a customer's technical computing environment.
Answer customer questions.
Provide technical support to current customer and 'try-and-buy' test projects.
Define customer acceptance criteria for 'try-and-buy' evaluation projects.
Pick up and deliver NetApp evaluation test system to customer site.
Work with Sales to respond to RFP's.
Attend customer calls with the Sales Representative.
Provide technical consultation and disseminate product information to the sales team.
Specialized knowledge in breadth or depth in the following areas:
Network Architecture and Data Center Visualization
Storage Networking and Data Management
Storage Solutions for Video Surveillance and Bigdata/Analytics
Hyperconverged and Software Defined Storage Solutions
Hypervisors Knowledge (VMWare, Microsoft, KVM…)
Understands both traditional IT infrastructures, as well as public cloud services (AWS/Azure)
Technical experience with the following is a strong plus: iSCSI/FCoE storage, SPC performance benchmarks, database applications (SQL, Oracle, SAP), HCI, CI, kubernetes, docker, OpenStack, vCloud Director, etc.
SaaS model sales, selling infrastructure as a service
Significant knowledge about NetApp competitive landscape
As a seasoned, experienced professional, with a full understanding of industry practices and company policies and procedures, this individual will apply attained experiences and knowledge in solving a wide range of issues in imaginative and practical ways.
Is responsible for a specific geographical install base and medium to large accounts.
May have own account responsibility or work on a team.


Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.

Job Segment: Federal Government, ERP, Systems Engineer, Database, Government, Technology, Engineering