Title:  Keystone Operations and Asset Manager

Job Summary

The Keystone Operations and Asset Manager will play a critical role in overseeing the management of our assets and ensuring the smooth operation of our business processes. This dual-role position requires a strategic thinker with a strong background in asset management and business operations. The ideal candidate will have exceptional organizational skills, a keen eye for detail, and the ability to drive efficiency and effectiveness across the organization.

Job Responsibilities

1) Asset Management:

- Develop and implement asset management strategies to optimize the performance and value of the company's assets.

- Monitor and manage the lifecycle of assets, including acquisition, maintenance, and disposal.

- Conduct regular asset audits and assessments to ensure compliance with regulatory requirements and company policies.

- Collaborate with finance and accounting teams to track asset depreciation, valuation, and financial reporting.

- Utilize Keystone software to manage asset data, generate reports, and provide insights for decision-making.

- Maintain a schedule of location of assets to the address and serial number level.

- Manage support contract entitlement, procurement, and maintenance.

- Develop and implement the process to re-use NetApp owned materials in the delivery of STaaS.

- Analyze the customers’ existing environment from asset age and supportability perspective to plan for when the environment needs to refresh assets to optimize service delivery.

2) Business Operations Management:

- Oversee the day-to-day operations of the business, ensuring processes are efficient and aligned with organizational goals.

- Develop and implement operational policies and procedures to enhance productivity and streamline workflows.

- Manage and coordinate cross-functional teams to ensure seamless execution of business activities.

- Monitor key performance indicators (KPIs) and generate reports to track operational performance and identify areas for improvement.

- Collaborate with senior management to develop and execute strategic initiatives that drive business growth and operational excellence.

- Work with the Keystone Success Manager and Keystone Finance and BU management to ensure that refreshes are done in a manner that is cost effective and meets customers’ schedules and technical demands.

Job Requirements

- 8+ years of proven experience in asset management and business operations, preferably in a similar industry.

- Proficiency in using business software for asset management and with business operations tools.

- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

- Excellent organizational and project management abilities.

- Effective communication and interpersonal skills, with the ability to work collaboratively across departments.

- Demonstrated leadership capabilities and the ability to manage and motivate teams.

- Role requires GSOC certification, so applicants must be US Citizens working on US soil