Title:  Solutions Engineer

Location: 

Miami, FL, US, 33131

Requisition ID:  108561

Introduction

In a world full of generalists, NetApp is a specialist. We’re focused on one thing, helping your business get the most out of your data. NetApp brings the enterprise-grade data services you rely on into the cloud, and the simple flexibility of cloud into the data center. Our industry-leading solutions work across diverse customer environments and the world’s biggest public clouds.

As a cloud-led, data-centric software company, only NetApp can help build your unique data fabric, simplify and connect your cloud, and securely deliver the right data, services and applications to the right people—anytime, anywhere.

 

S3 Program

As a company committed to developing our future workforce, we created a program that enables our Early In Careers hires to fast track their careers through classroom and on-the-job training and clear benchmarks.

We have created a robust 90-day training program based in Raleigh Durham NCUSA, designed for entry-level talent. During this training, you will gain foundational knowledge of the Storage Industry, NetApp, and our products and solutions. Additionally, you will develop transferable soft skills that will allow you to excel within the organization and in your long-term career.

You will train alongside your peers from all over the world. Afterwards, you will transition into the business to start the on-the-job portion of your training.

Job Summary

As a NetApp Solutions Engineer you will utilize your strong technical competencies and customer service orientation to provide the highest level of technical consultation to sales teams to support sales goals. You will work on cross-functional teams including Sales, Product Marketing, Services and Engineering to create a strategy that provides the best solutions to customers. You will become intimately acquainted with the customer's business requirements, technical needs, systems, environment, and service history, enabling you to present targeted business solutions.

Essential Functions

Solutions Engineer work with NetApp potential customers and the LATAM Account/Sales Teams and Partners by providing expertise in the following areas:

  • Work closely with sales as a consultant to understand prospect's technical needs related to a specific product or market.
  • Perform consultative selling of optimum support and system solutions.
  • Manage and evolve a comprehensive technology collaboration and support.
  • Provide technical consultation/education to the Sales team and keep them apprised on new product information.
  • Participate in customer evaluations and proof of concepts for deploying test systems.
  • Plan, conduct and direct projects to support sales efforts and address future customer needs. Project plan includes costs, staffing, technical leadership and project evaluation.
  • Keep apprised of all new product features and fixes.

Job Requirements

  • Technical understanding of NetApp’s products and technology.
  • Understanding of cloud, AI/ML and modern data analytics solutions is a plus.
  • Working knowledge of all security aspects on-prem, the data path and in the cloud is a plus.
  • Excellent written and verbal communication skills.
  • Good interpersonal communication and customer service skills are needed in order to work successfully with prospects, customers, partners, and cross functional teams to meet sales goals.
  • Account management and project management experience, is a plus.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
  • Ability to follow standard engineering principles and practices.
  • Creative approach to problem solving.
  • Travel to the prospective customer's domestic sites and other global sites as necessary.
  • Fluent in English and Spanish 

Your Profile

  • Experience as a Solution Architect or similar Presales role is a plus.
  • A Bachelor or Master of Arts or Sciences Degree in Electrical Engineering, Computer Science, AI related, or equivalent is required.
  • Understand future datacentre architectures, automation, security, DevOps, End user compute environments.
  • Specialized knowledge in breadth and/or depth.
  • VMware / AWS / Azure / Google certification is helpful


Nearest Major Market: Miami

Job Segment: Cloud, Solution Architect, Data Center, Electrical Engineering, Bilingual, Technology, Engineering