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Title: Marketing Operations Manager

Location:

US Research Triangle Park, NC, US, 27709 San Jose, CA, US, 95128

Requisition ID: 125852

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The CloudOps Marketing Team at NetApp is seeking a motivated and tech-savvy Marketing Operations Manager with a passion for solving complex problems and with a can-do attitude. Reporting to the Director of Marketing Operations and Analytics, you will be partnering with team members to enable the CloudOps Marketing team to be more effective through technology implementation, process improvement, and opportunity discovery. As a collaborator with proven ability to work effectively across functions, you will partner with marketers, inside sales, sales operations and with the centralized NetApp team on identifying what’s working, what’s not, and drive progress.

Job Requirements

Responsible for day-to-day management and orchestration and improvement of our core marketing tech stack, including Marketo, Salesforce, Demandbase, Drift and Google Analytics.
Drive marketing database strategy, including identifying gaps in our data, lead acquisition strategy and implementing practices that uplevel our data quality and database health.
Proactively engage with inside sales organization and demand gen team to ensure a smooth lead handoff by enhancing lead management processes for improved conversion rates and maximizing ROI of program dollars.
Collaborate with colleagues within the centralized NetApp Marketing Operations and Sales Operations team to champion CloudOps Marketing Operations requests and share best practices.
Document operation processes and strategies, as well asenable the adoption of optimized process across the business.
Partner with our team members to develop and maintain marketing dashboards, metrics and KPIs and to surface business insights.

Education

5+ years in Marketing Operations at a high-growth B2B SaaS organization
Experience architecting and operating core marketing technology stack including Marketo, Salesforce, Demandbase, Drift and related analytics tools (e.g. GA4, PowerBI)
Demonstrated knowledge of B2B marketing metrics (campaign performance metrics, demand funnel, email performance, web analytics, etc.)
Strong passion for problem-solving with stellar analytic skills to make data-driven recommendations.
Ability to work autonomously as needed, as well as ability to collaborate effectively with marketing leadership, marketers, sales and sales operations team to drive and to influence pipeline and revenue growth.
Marketo, Salesforce, Demandbase, GA4, and/or Drift certified a strong plus.
Bachelor's degree in Marketing, Finance or related field

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $103,320 - $145,200 . Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

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