Title:  Strategy & Operations Associate

Job Summary

The GTM Planning & Business Operations team, embedded within the GROE organization at NetApp, manages the annual planning process for the global GTM organization, drives company-wide strategic initiatives, and enables execution on our key strategic levers for GTM teams. This team plays a crucial role in ensuring operational rigor across the business by structuring major initiatives, leading cross-functional execution, and delivering global results.

The GROE organization (GTM Strategy, Revenue, Offers, and Enablement) is led by NetApp’s Chief Commercial Officer and is a cross-functional team addressing key challenges faced by our customers, partners, and GTM teams.

As a Strategy & Operations Associate, you will manage organizational operations and drive cross-functional projects through all lifecycle phases, from design through execution. You will work in coordination with other aspects of the Planning & Business Operations team (e.g., our PMO organization). This position offers broad exposure to various GTM teams and functions, as well as the rest of the company.

Job Responsibilities

Strategy and Problem Solving

• Collaborate with leadership to shape and lead strategic project recommendations.
• Drive strategic planning processes with data-driven insights.
• Address challenging questions with rigor, owning projects from problem definition to final recommendation.
• Create reports, presentations, and other materials to support high-priority projects.
• Stay updated on industry trends, competitive landscapes, and best practices in B2B GTM.

Operations Execution and Cross-Functional Collaboration:

• Manage daily operational activities to ensure effective business planning and execution, including talent development and people program management
• Partner with Sales, Marketing, Product, and Operations teams to ensure alignment and seamless execution.
• Act as a central contact and facilitator for major initiatives, fostering strong relationships and building consensus among diverse stakeholders.

Performance Measurement & Analysis:

• Establish and track KPIs to capture progress, ensuring analytical and operational rigor in reporting and processes.
• Conduct in-depth analyses of market, industry, and GTM performance data to identify insights, trends, and areas for optimization.
• Translate business questions into data and build ad hoc analyses that drive decision-making.

Job Requirements

• Ability to structure complex problems, develop clear hypotheses, and drive actionable recommendations.
• Exceptional analytical and quantitative problem-solving skills (e.g., strong data retrieval, analytics, data visualization, modeling).
• Demonstrated project management experience with attention to detail and the ability to execute projects end-to-end.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate at all organizational levels.
• Self-starter with the ability to take initiative and work autonomously; capable of handling highly sensitive, confidential, and non-routine information

Education and Experience

• Bachelor’s degree in Business, Marketing, Economics, Data Science, or a related field.
• 5+ years of experience in sales operations, go-to-market, business operations, management consulting, finance, or another analytical/operational role.
• 2+ years of experience with Excel and PowerPoint with the ability to leverage numbers and insights to influence and drive sound decision-making.
• Proficiency in business intelligence and data analytics (e.g., modeling).
• Experience in communicating effectively and presenting to senior executives.
• Ability to work independently and as a team player.
• Ability to build strong partnerships and collaborate with stakeholders.