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Title:  Solutions Engineer

Location: 

Paris, Hauts de Seine, FR, 92088

Requisition ID:  28365

Job Summary

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation. Report only those incumbents with incentives tied to product sales. Incumbents matched to this job family must be on a sales incentive plan that is based on individual and/or team sales results (e.g., revenue, bookings, unit sales). Company bonus and/or cash profit sharing alone are not considered sales incentive plans. Incumbents on a combination of sales incentive and company bonus and/or cash profit sharing should also be matched here. 

Job Requirements

- Excellent written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.- Account management and project management experience.- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. - Ability to follow standard engineering principles and practices.- Creative approach to problem solving.- Travel to the prospective customer's sites as necessaryResponsibility and Interaction:Responsibility: - As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.- Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts. Interaction: - This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact. - Limited management supervision and direction is provided since this individual operates and drives results independently.- The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.

Education

Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.


Job Segment: Engineer, Project Manager, Systems Engineer, Pre-Sales, Technical Support, Engineering, Technology, Sales