Title:  Solutions Engineer

Job Summary

As a Solutions Engineer/Solution Architect in NetApp's Sales function, you will play a key role in providing pre-sales and sales support for selling NetApp's Products and Professional Services to existing and potential customers. Your excellent technical and relationship-building skills will be essential in collaborating with vendors, partners, and sales teams to deliver optimal systems solutions to our customers.

Key Responsibilities:

• Work directly with customers in pre-sales and sales situations to identify their needs and requirements.
• Define all elements of a customer's technical computing environment and provide systems configuration recommendations.
• Answer customer questions and provide technical support for current customers and 'try-and-buy' test projects.
• Define customer acceptance criteria for 'try-and-buy' evaluation projects and work with Sales to respond to RFPs.
• Attend customer calls with the Sales Representative, providing technical consultation and disseminating product information to the sales team.
• Stay abreast of the latest developments in cloud services and acquire/maintain technical expertise.
• Develop or enhance processes and techniques employed by our sales and technical teams.

Job Requirements

Specialized Knowledge:

• • Network Architecture and Data Center Visualization
  • Storage Networking and Data Management
  • Storage Solutions for Video Surveillance and Big Data/Analytics
  • Hyperconverged and Software Defined Storage Solutions
  • Hypervisors Knowledge (VMWare, Microsoft, KVM, etc.)
  • Understanding of traditional IT infrastructures and cloud services (AWS/Azure/Google)
  • Technical experience with Kubernetes, Docker, OpenStack, vCloud Director, etc., is a strong plus.
  • SaaS model sales and selling infrastructure as a service.
  • Significant knowledge about NetApp's competitive landscape.
  • 8 to 12 years of experience in a related field is preferred.
  • A Bachelor’s Degree in Engineering, Computer Science, or equivalent experience is required.
  • Demonstrated expertise in technical specifications required to sell NetApp products and services.
  • Proven ability to work effectively across functions with Sales, Marketing, Customer Service, and Development teams.
  • Strong problem-solving skills and the ability to apply experience and knowledge in imaginative and practical ways.