Title:  Professional Services Consultant

Job Summary

This position is for a Storage Management Consultant with expertise in NetApp data storage systems, consisting of both NAS and SAN environments with associated fiber channel switches. A strong background and experience with NetApp’s core technologies is required to be successful in this role. The candidate will be required to manage, maintain, deploy, troubleshoot, and support end customers accessing storage services within the customer environment. Knowledge of VMWare, AWS, CVO, and StorageGRID is highly desired (but not required).

** Please note that this position requires an active TS/SCI clearance

** This position is open to the following location: Ft Bragg, NC

Principal Duties and Responsibilities

• Responsible for the deployment, advanced configuration, security, and maintenance of highly available enterprise data storage systems
• Develop implementation and data migration plans as may be required and execute those plans in accordance with customer change management process
• Proactive monitoring of storage system operations and providing utilization reports to identify problems and corrective actions as needed
• Observing performance on FC network and NAS attached storage systems, troubleshoot any performance problems, and apply near-term fixes that result in long-term solutions
• Engage in troubleshooting as may be required to assist in restoring data services and overall production operations
• Restore data from one environment to another at the request of the application or service owners
• Provide input and develop documentation for standard operating procedures (SOP)s that result in repeatable processes for installation, setup, and operations of the customer’s data storage environment
• Develop and publish team vetted storage standards and policies as needed
• Follow ITIL (Information Technology Infrastructure Library) practices for Change Management

Education and Certifications

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree preferred
• Requires a current or active TS/SCI clearance
• DoD 8140 IAT Level II Certification: CompTIA Security+ CE or equivalent
• At least one or more of the following NetApp certifications:
• NetApp Certified Technology Solutions Professional
• NetApp Certified Data Administrator (NCDA)
• NetApp Certified Storage Installation Engineer