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Title:  Business Systems Analyst


Research Triangle Park, NC, US, 27709

Requisition ID:  32283


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

NetApp Business Systems Analyst (BSA) in the “data and analytics” realm will be part of a team that identify business intelligence needs, explore data sciences/machine learning to maximize value from data assets.  The individual must have an in-depth understanding of the business environment, an interest in going beyond the obvious, and using new tools/technologies to discover actionable insights from the data.  BSA will work closely with key stakeholders both IT and Business to turn data into critical information and knowledge that can be used to make sound business decisions.  This role partners with business teams to provide leadership on strategy, SME, technical expertise, and guidance on key initiatives.  Key work includes translating business needs and opportunities into practical solutions, evaluating and recommending evolving (forward looking) concepts/technologies, ensuring alignment with Target State Architecture.  

  • Organize, lead, and facilitate cross-functional teams on business intelligence and master data initiatives
  • Work collaboratively and cross-functionally with Sales, Marketing, Finance, Operations, Engineering, Legal, and HR to define and meet stakeholder requirements
  • Work on highly complex, cross-functional, enterprise grade business intelligence solutions using current and evolving tools/technologies
  • Collaborate with business, solution/enterprise architects to translate business requirements into scalable solution options and provide input to Business Analytics and Master Data roadmap/strategy
  • Partner with business in data analysis (small and big) to identify root causes for business pain points, identify opportunities to improve business processes that deliver value.  Work with business partners to extract maximum value from current investment (systems/processes/data)
  • Work with vendors to provide cost estimates and general project management guidance
  • Provides input to business requirements and prepares functional requirement document along with solution options
  • Collaborate with key stakeholders to define KPI and build data metrics to measure KPI’s
  • Identifies and provides input to new technology opportunities that will have an impact on the enterprise-wide BI systems, machine learning, and predictive analytics.
  • Evaluate evolving tools/technologies in alignment with company’s strategic initiatives.
  • Apply new perspectives and creative approaches to less defined issues involving unstructured and ambiguous data


Job Requirements
  • Must possess strong subject matter expertise in Business Intelligence and Master Data Management
  • Good understanding of at least two domains of Finance, Sales, Marketing, Install Base, and Customer Support areas
  • Experience in implementation of business solutions using Oracle OBIEE, SAP HANA, Tableau, and Data Stage
  • Must have strong data orientation and keen aptitude to explore innovative ways to analyze data
  • Ability to multi-task within a fast-paced, constantly evolving environment
  • Ability to build data metrics and drive efficiency and business adoption.
  • Ability to influence architecture and solution of key deliverables.
  • Exposure to Big Data Analytics (data and technologies), Data Sciences, predictive analytics, modelling, machine learning, in-memory applications
  • Strong written and verbal communication skills with proven experience in requirements gathering, process mapping and design, system documentation. Ability to communicate with all levels of management.
  • Experience in all phases of a Software Development Life Cycle.  Well versed in different project life cycle management methodologies – Waterfall and Agile. 
  • Good knowledge of programing languages such as SQL, Python, and R (proficiency to explore in the areas of data science)
  • A minimum of 5 years of experience is required, including 3+ years solid relevant experience in Business Analytics.
  • Demonstrated ability to have completed multiple, complex technical projects
  • Experience in at least some of the following techniques and their applications: Natural Language Processing Machine Learning, Cognitive Science and Analytics.
  • Experience with various data systems like SAP HANA, Hadoop/Hive, Vertica, Redshift, Presto, Pinot/Scuba.
  • Conversant in SQL, NoSQL, JSON, XML, SSL, RESTful APIs, and other related standards
  • Data modeling experience in Enterprise Data Warehouse and DataMart
  • Strong understanding on-premise and cloud AWS, Google deployment.
  • Strong written and verbal communication skills
  • Hands-on emphasis with a proven track record of building and evaluating prototypes, and delivering systems for final production
  • Bachelor of Science Degree in Computer Science, Management Information Systems, or Business, or related field is required


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



Equal Opportunity Employer Minorities/Women/Vets/Disabled

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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