Title:  FSx ONTAP Solutions Architect (Remote)


Research Triangle Park, NC, US, 27709 US US

Requisition ID:  104496

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?


"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As a SME you will work with NetApp account teams, customers, and partners to drive FSxN and related cloud data services sales.


The subject matter expert will work to transfer knowledge (Internally and externally), develop and architect integrated solutions and Sales enablement materials to drive sales scale.  The SME will liaison key POCs to ensure success of key initiative and adoption of data services within the overall solutions.

Job Requirements


Essential Functions:

  • Become a subject matter expert regarding NetApp’s Cloud products (Focusing on FSxN and related data services)
  • Advocate for adoption and expansion of FSxN, and Cloud Manager services utilization
  • Drive sales enablement of NetApp’s FSxN and Data services.
  • Develop technical collateral to highlight best practices, architectural design work, lab testing, and publishing documentation.
  • Drive systemic improvements of Cloud Manager platform based on customer experience
  • Serve as technical escalation resource for Presales into engineering teams struggling with complex customer challenges
  • Run early access programs and support customers using new technologies (As needed) 


Skills required:

  • Be able to manage multiple priorities and tasks in a dynamic work environment.
  • Self-starter, ability to work independently while being accountable
  • Strong verbal and written communications skills
  • Strong presentation skills.
  • Meaningful Customer facing experience.

Education & Experience

  • An academic degree in Electrical Engineering, or Computer Science; or equivalent work experience
  • A minimum of 4 years of experience is required in technical customer facing position.
  • High proficiency AWS technologies are required
  • High proficiency in storage technologies and NetApp solutions is highly preferred
  • Demonstrated ability to have successfully completed multiple, moderately complex technical tasks
  • High communication skills and proficiency in English


Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.


Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

U.S. Residents Only: In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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