Title:  Site Reliability Engineer


US Research Triangle Park, NC, US, 27709 US

Requisition ID:  118586

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As a Site Reliability Engineer for the ActiveIQ Team in, you have an opportunity to ensure highest degree of service reliability across the ActiveIQ suite of applications.

Every day, you will diagnose and solve interesting technical problems, ensuring 99.999 availability of hundreds of microservices. Our service is relied on by some of the leading global names in Banking and Financial Services, Telecom, IoT and Tech companies that interact with millions of end users. 

 I'm interested. What else will I be doing?

  • Provide expert operational support to our highly diverse environment both on-prem and on cloud, using technologies such as Linux (Debian), Docker, and languages including Java, Python, and bash.
  • Actively participate in Weekly release activities, Data Reconciliation and Audit activities.
  • Undertake complex cluster operations such as migrations, upgrades, and maintenance on our fleet.
  • Ensure issues are triaged, prioritized, assigned, tracked, and closured using Service now in the defined SLA’s.
  • Liaise with different application engineers in resolving interesting issues related to Apache Spark, Hive, Dremio, Kubernetes and different SQL/No SQL data stores.
  • Develop and continually improve our suite of internal automation tools, applications, and processes.

Job Requirements

  • We're looking for smart engineers with exceptional communication skills, a positive attitude, and a passion for IT and learning new things. We expect you to be, or quickly become proficient in a range of the technologies we use. 

  • 6 – 8 years of relevant experience including application support of highly complex data processing systems. Ideally should already have experience diagnosing various issues with processing systems like Apache Spark, also hands-on in Kubernetes is a plus.

  • Programming skills in Java/J2EE, Java Script, Angular JS, XML, Web services, SOAP, Restful API and source control using Git.

  • Strong knowledge and experience with Linux and be comfortable working from the command line is essential

  • Knowledge of CI/CD, AWS/GCP/Azure, Kubernetes/Docker experience, Microservices architecture

  • Good to have skills- MongoDB, Cassandra, MySQL, Oracle, Weblogic App server, Apache HTTP

  • 24X7 Production support and should be able take up on-call on rotational basis

  • Knowledge on the ticketing tools and should be well aware about the ITL Process


A Bachelor of Science Degree in IT or Computer Science, a master’s degree; or equivalent experience is required.

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us.


Colorado Residents Only: If the Company determines this role will be performed in Colorado, the starting salary for this position is  (.9 compa*). This role could be eligible for comprehensive benefits including: Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), Company bonus, Employee stock purchase plan, and restricted stocks (RSU’s) *. Final compensation will be dependent on various factors such as location, qualifications, certifications, relevant work experience and other factors, consistent with applicable law.

In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.  

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