Title:  Manager, Collaboration / Productivity Engineering

Job Summary

NetApp IT supports a user community of ~ 20,000 users globally. The Microsoft 365 ecosystem is used extensively throughout the organization and is critical to the NetApp communications and collaboration fabric.

This role will be responsible for ensuring that the Microsoft 365 ecosystem is performant, compliant, secure, and leveraged to its maximum potential / elegantly integrated with related systems to ensure a seamless and productive user experience. A vision for the art-of-the-possible is as important as a command of the technology. The ideal candidate should have strong technical understanding and the management experience to lead a team of 3-4 ICs, along with the ability to work collaboratively, excellent communication skills, and a proven track record of delivering high-quality, highly-usable collaboration and productivity solutions.

Job Requirements

• Participate in and lead regular staff meetings with technical team, and cross-functional teams to understand functional business need, develop functional specifications, technical designs, and or workflow requirements.
• Ensure that projects and development efforts are documented and changes are managed.
• The Microsoft Office 365 multi-region Email backend
• Microsoft SharePoint and OneDrive backend, centralized client configuration / management
• Intune and Autopilot
• Microsoft Teams backend and advanced client configuration / management
• Windows and Azure Active Directory, DNS, DHCP
• Power Platforms backend configuration and management
• Experience in hybrid Active Directory environments
• General 365 tenant configuration, management, and backup / recovery platforms
• Related Azure systems and services
• Microsoft 365 compliance features, capabilities, and their management
• M/O 365 security / hardening & related best practices
• Microsoft Identity and Access Management services
• Excellent communication skills, including the ability to communicate technical information to non-technical peers
• Excellent verbal and written communication skills
• Proactive delivery of communication and follow-up
• Excellent organizational skills and attention to detail

Education

• 5+ years of managing Microsoft systems
• 3+ years of experience managing scaled environments on the O/M 365 platform
• 3+ years of people management experience
• Experience with 8k+ user environments across multiple regions
• Bachelor’s Degree in related area of study or equivalent professional experience