Title:  Senior Manager, IT


Research Triangle Park, NC, US, 27709 San Jose, CA, US, 95128

Requisition ID:  104490

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Senior Manager, IT leading the Finance product team will be responsible for the business partnership, road mapping, and delivery of technology services that will enable NetApp’s finance organization. The role will report to the IT Sr. Director, Finance.

In addition to serving as a key technology partner and advisor to the Finance organization, the role will also plan, transform, implement, and operate NetApp Finance applications. This role and supporting team will also analyze the needs of the Finance department, establish priorities, provide solution design and implementation of application requirements, and operate new and existing systems.

As a product manager, the person will have the following responsibilities:

  • Provide end-to-end IT ownership for the finance business capabilities.
  • Establish a meaningful rapport with business partners to manage priorities, risks, and issues.
  • Understand and speak intelligently on both business processes and technology.
  • Partner with business leadership, IT enterprise architecture, and delivery teams to establish and execute a roadmap to support the business capabilities, including suggestions for innovation and continuous improvement.
  • Manage a global team of technology experts and provide leadership and coaching to the product team (product architects, business system analysts, and delivery resources).
  • Lead NetApp’s Oracle ERP cloud journey
  • Responsible for contributing to program goals, plans, and schedules
  • Ensure project execution and value realization for IT investments.
  • Collaborate with peer managers across geographies and share delivery responsibilities in a matrixed organization
  • Manage budgets and contracts for tools and applications used for the finance product
  • Report on key metrics covering licensing utilization, financials, delivery, quality, and support.
  • Support quarterly business reviews with business functions.

Job Requirements

  • Development and operations experience in a complex matrixed organization with multiple stakeholder teams is necessary
  • Brings a product management perspective and functions as a trusted business advisor, aligning Cloud ERP and bespoke application features as well as the roadmap required to enable capabilities that will help the Finance function achieve its goals and objectives
  • Strong understanding of SaaS platforms, Middleware, DevOps, API Management, and IT business models
  • Hands-on level understanding and experience in Finance Operations, Contract to Cash, including billing and revenue recognition platforms
  • Direct experience implementing Oracle ERP Cloud and integrating with other on-prem and SaaS Applications
  • Prior experience working at a hi-tech company supporting HW, SW, Services, and Subscription business models
  • Experience managing IT operating budgets and managing the Annual Operating Plans
  • Business domain background with a proven track record of partnering with the finance function
  • Ability to work with all levels within the NetApp organization
  • A proven track record of championing and managing multiple projects thru the initiation phases and all the IT and enterprise governance processes, Ability to balance business partner’s expectations and IT teams ability to deliver on the requirements.
  • Excellent communication (oral and written), analytical, problem-solving, negotiation, and organizational skills are required.
  • Excellent interpersonal and conflict management skills; able to work collaboratively in a team environment.
  • Ability to adapt to a constantly changing environment.


  • A minimum of 12 years of IT experience with at least 3-5 years in a leadership role
  • A Bachelor of Science Degree in Engineering or Computer Science or equivalent is required

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

U.S. Residents Only: In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Job Segment: Senior Product Manager, ERP, Product Manager, Information Technology, IT Architecture, Operations, Technology