Title:  Partner Technical Lead

Location: 

Research Triangle Park, NC, US, 27709 US Tampa, FL, US, 33601

Requisition ID:  112703

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

 

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

 

Job Summary

 

The Partner Technical Lead (PTL) is an integral member of NetApp’s partner sales team as the primary technical resource for assigned Partners. In this role, the PTL is responsible for driving growth for NetApp Partners through product evangelization, education on products, tools and selling strategies, and hands-on facilitation of Partner opportunities. Additionally, the PTL acts as the technical liaison between the Partner and NetApp sales, support, and engineering.

Key Performance Objectives

 

Evangelization: The PTL is responsible for driving excitement and interest in NetApp solutions and technology. The PTL works independently and with NetApp subject matter experts to understand and deliver NetApp’s technical vision and strategy to the Partner community
 
Partner Technical Competency: The PTL is responsible for all technical enablement of assigned Partners. This includes understanding current technical capabilities and developing strategies to ensure pre and post-sale technical competency for NetApp solutions and tools needed to support the Partner’s business plan and growth objectives
 
Technical Sales Support: In close coordination with the account SEs, other account team resources, and other resources within NetApp (engineering, product management, etc.), monitor key technical sales support activities to ensure that Partner needs are being addressed in a proper and timely manner. Ensure that the appropriate processes and resources are utilized. As appropriate, personally drive certain activities.
 
Relationship-Building: Foster good working relationships with the key stakeholders in your business. This would include NetApp sales colleagues as well as key people outside NetApp like tech leaders at top Partners.
 
Technical Account Plan: In collaboration with the Partner Manager, and other members of the partner sales team, construct a business plan and technical sales, support and enablement strategy (Technical Account Plan) that will address both the Partner needs and NetApp’s account strategy. The plan will be used for both internal and external communication activities and will be refreshed throughout the year. As the Partner technical lead, you assist the NetApp Channel Manager and drive the technical team towards timely completion of the plan initiatives.

Job Requirements

 

•    Identify and influence the improvement of key channel business processes across NetApp
•    Assist with the ongoing improvement and evolution of Partner programs
•    Drive overall partner program consistency, teaming, and integration of all PTL activities when applicable
•    Provide product presentations and education to small or large Partner groups
•    Demonstrate leadership and provide mentoring for other technical team members
•    Support Partner responses for RFI/RFP
•    Responsible for Partner advocacy within NetApp
•    Build plan to drive Partner attendance for key technical Partner events

Education

 

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
  • 5 years of enterprise technology experience, preferably with technology vendors in systems engineering, consultative or other customer-facing roles preferred
  • Experience which demonstrates a solid level of expertise in technical specifications required to sell
  • Demonstrated ability to translate technical features and function into compelling business value
  • Successful experience in building long-term personal relationships with senior-level enterprise Partners
  • Recognized industry certifications desirable, but not required

 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

 

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving, join us. 

U.S. Residents Only: In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.


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Nearest Secondary Market: Raleigh

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