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Title:  Product Configuration Manager


Research Triangle Park, NC, US, 27709

Requisition ID:  50586
Job Summary

The Product Configuration Manager (PCM) will be part of a highly collaborative and energetic Agile team responsible for enabling products and services in NetApp’s configuration/quoting platform. The PCM will report to the Manager of the Product Configuration Management team. The selected person will partner with the business and act as a trusted advisor/consultant to help deliver end-to-end solutions to our sales force and partners.  Forming strong partnerships with organizations across the Enterprise such as Product Management, Manufacturing Operations and Sales is critical. The successful candidate will have a demonstrated track record of strategic leadership and providing innovative approaches to problem solving, while maintaining a detail oriented outlook.  Ability to understand the current IT environment, with an emphasis on the Agile Software Development Lifecycle (SDLC) approach product ownership role, while possessing a depth of product knowledge that will allow this candidate to define solutions fitting into NetApp’s manufacturing and sales processes. A key success factor for the individual in this role will be to work collaboratively with numerous IT and business teams as a Product Owner.

Job Requirements

Essential Functions: Provide vision, strategy and leadership in creating, evolving and driving NetApp’s Product introduction and enhancement process. Partner with delivery leads during the execution of projects and support the use of software development methodologies, change management, QA and Release Management processes consistent with the standards established by IT. Facilitate communication and collaboration across Strategic Enablement and IT teams to ensure strong teamwork. SKU and Bill of Material creation and lifecycle management. Own the creation, management, testing and grooming of user stories and managing quality. Manage special projects as assigned.   


Requirements: Solid understanding of Quote to Invoice business processes. Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills. Ability to build strong working relationships across all levels of the organization. Effective leadership skills needed to manage cross-functional teams successfully. Agile and/or Oracle bill of material experience, including a strong background in understanding complex product structures. Ability to be successful in a fast-paced, dynamic environment with competing priorities. Broad understanding of NetApp’s products and services technologies highly desired. Practical work experience with Agile methodologies. Working knowledge of SaaS principles: Quoting, Subscription Management, Billing and Revenue Recognition.


Interaction: This individual must work effectively with Staff to Sr. Director level employees within the function, across functions and with external parties. Play a significant role in assigned scrum teams including sprint execution, testing, and review & release. Limited supervision and direction is provided as this individual can operate and drive results and set priorities independently. The ideal candidate will be a proactive contributor and subject matter expert. To be successful, this individual must demonstrate favorable results through regular leadership and influencing others.

  • 5-8 years of experience is preferred
  • A Bachelor of Arts or Science degree is required (or equivalent experience).
  • Oracle Cloud CPQ experience is a plus