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Title:  Professional Services Engineer


Research Triangle Park, NC, US, 27709

Requisition ID:  43644


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.


By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Job Summary

Post-sales position in which predominant job responsibilities and requirements occur after the sale of the company’s product to the client. As a Professional Services Engineer on our Global Services Solutions Center (GSSC) team, you will provide remote post-sales solution implementation and data migration services support for NetApp enterprise and global customers. GSSC Professional Services Engineers team up with NetApp account teams and customers to understand customer requirements, scope appropriate services, and deliver service projects. Service projects include various aspects of project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization, and on-going customer support processes. May be involved in implementing detailed customer installation requirements and ensuring that client’s needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications

Job Requirements
  • Strong verbal and written communications skills are essential to impact senior level technical teams, architects, systems administrators, and senior managers.
  • Data Migration experience of enterprise workloads
  • Ability to work collaboratively with other engineers and senior managers in a team environment in which to share best practices, meet aggressive goals, and meet high quality standards.
  • Ability to understand the customers’ business requirements and relate their requirements to technical solutions.
  • Articulate the end-to-end Migration solutions, with an emphasis on being customer centric
  • Must have direct experience in the following areas:
    • Data migration (NAS and SAN) using enterprise data migration tools (DataDobi, Cirrus Data, Vicom etc.)
    • Enterprise storage platforms administration
    • CIFS and NFS protocols
    • Networking troubleshooting
    • Linux/Unix administration
  • Optional experience might include
    • NetApp ONTAP, HCI, CVO
    • Host based and application-based data replication (LVM, DAG, ASM etc)
    • Object data storage administration
    • Object data migrations
    • Compliance workload migrations
    • Scripting

Public and Private cloud implementation and management


Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or equivalent combination of relevant education/certifications/training and applicable work experience.


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



Equal Opportunity Employer Minorities/Women/Vets/Disabled

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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