Title:  Program Manager, Product Structure & Pricing Operations

Job Summary

As a Product Structure & Pricing Operations Manager, you will lead a cross functional core team chartered with defining, implementing, and ensuring readiness to execute Quote to Cash (QTC) on new product offering in the NetApp commerce tools across all NetApp products. You must be responsive, flexible and able to succeed within a collaborative team environment, managing multiple work streams, identifying risk, and implementing action plans to enable successful execution of the business requirements & strategy to meet launch expectations. 
The ideal candidate should have a strong knowledge of quote to cash, product lifecycle, and support processes. They need to be self-motivated, adaptable, and possess excellent problem-solving, communication, learning, and analytical skills. Building executive relationships across all organizational levels and thriving in a fast-paced environment are also essential. 

Key Responsibilities 
o    Leading a cross functional core team chartered with the definition of & readiness to execute Quote to Cash functions on all NetApp products.  This includes product structures & pricing definition, tool setup, business process development, PSRR execution,  project schedule & risk management, content governance, and clear communication with business and content stakeholders.
 
o    Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to EOS. Including understanding program goals, requirements, and development and communication of schedule, risk management, and impacts to the PLC Core teams and program reviews. 
 
o    Assess, analyze, consolidate, and communicate project status and risks clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive teams.
 
o    Apply both tactical and long-range vision to assign relative values and priorities within the context of the product portfolio; evaluating requirements against strategic objectives to prioritize investment and identify low performing offers.
 
o    Lead our Executive PRC process including working with Executives to schedule reviews, provide meeting documentation, issue resolution, and governance to meet our Sox Compliance requirements. 
 
o    Understand, develop, enhance, mentor others in the use of key operational processes & tools that directly impact quote to cash and the PSRR/PRC activities. 
 

Job Requirements

• Product program management and/or product lifecycle management experience is required
• Knowledge of the Quote to Cash, Product lifecycle, and end-to-end support processes, beneficial.
• Self-motivation, a desire to learn from new challenges, and strong problem solving and communication skills to work within an interactive, collaborative, and experienced team to accomplish project goals.
• Ability to integrate feedback and to prove their adaptability to quickly changing contexts and work environments.
• Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills.
• Strong analytical skills are a must, including the ability to absorb and process multiple streams of information into actionable plans.
• Ability to build effective working relationships across all levels of the organization and the globe.
• Ability to function well in a fast-paced, dynamic environment with competing priorities.
• Must possess a growth mindset

Education

Requires a minimum of 5 years of related program / project experience.  Any program/project management certifications, a plus.  

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