Apply now »

Title:  Program Manager - Cloud Operations


Research Triangle Park, NC, US, 27709 Wichita, KS, US, 67228

Requisition ID:  126000

About NetApp


We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Program Manager - Cloud Operations is responsible for program management duties related to the, purchasing, development, deployment and on-going optimization of equipment utilized in the Cloud Volumes Services business.


Reports to: Sr. Manager – Cloud Operations


Key Interfaces: Cloud Operations team, commodity managers, accounts payable, finance, SRE teams, Cloud Volumes Services PMO team, and 3rd party vendors.

Job Requirements

Specific Responsibilities

  • Fulfills Cloud Volumes Services purchase requests, while monitoring and tracking progress of purchase orders with both internal staff and vendors from shipment to invoice.
  • Identify, develop, and implement tools/metrics and process improvements to drive Cloud Volumes Services program management success.
  • Reviews and approves all Cloud Volumes Services related invoices for accuracy and completeness, including identifying and resolving issues as necessary.
  • Organizes activities, meetings (record/capture meeting notes via OneNote) and track project goals to ensure program is versatile and capable to withstand changes in priorities.
  • Maintain the Cloud Operations website.

Ideal Experience


  • Experience working across organizations to accomplish key business objectives.
  • Excellent analytical, problem-solving, negotiation, and organizational skills.
  • Knowledge of Oracle Purchasing Module.
  • Development of processes.
  • Website development.

Education & Experience

  • Minimum of 2 years of experience in Program Management, preferably managing warranty and support for HW equipment.
  • A Bachelor’s or Master's degree in Operations Management or a related field; or equivalent experience.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.


Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 


USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $88,560 - $124,520. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Job Segment: Accounts Payable, ERP, Program Manager, Operations Manager, Finance, Technology, Research, Management, Operations

Apply now »