Title: Academy - Sales Academy Solutions Engineer

Location:

NC, US

Requisition ID: 131035

The Sales, Support and Services (S3) Academy is a 2-year global program for early-career talent aiming to become NetApp leaders, sales professionals, and technical pioneers. It starts with a 90-day training in software, systems, and cloud technologies. We invest in new talent, valuing your energy and ideas to maintain our market leadership. You'll be challenged and supported with resources, mentoring, and feedback, while being part of a team that celebrates individuality and diverse perspectives.

Job Summary

As an Academy Solutions Engineer in NetApp’s Cloud CSA team, you will operate in a pre-sales capacity, working collaboratively with our sales and technical teams. You'll identify candidate workloads, design and architect appropriate solutions, run proofs-of-concept, and guide customers in adopting NetApp’s cloud-based products. This role is highly technical, focusing on customer and partner interaction, education, and collaboration, placing you at the heart of our customers’ digital transformation efforts.

About Us
Join the global Cloud Solutions Architect team within NetApp’s Public Cloud Services business unit. We are dedicated to driving customer adoption of our cloud services, implementing and scaling our cloud and software services, and exceeding sales goals. Our team prides itself on agility, adaptability, and continuous process improvement.

Job Requirements

Strong technical knowledge of cloud concepts and technologies.
A passion for solving customer business challenges with cloud technology solutions.
Self-motivated and results-oriented with the ability to work independently.
Experience in customer engagement within the as-a-Service space.
Ability to prioritize and manage multiple projects simultaneously.
Eagerness to learn and adapt to changing requirements and technologies.
Experience running proofs-of-concept for software, hardware, or cloud-based solutions in a pre-sales role.
Knowledge of Network Attached Storage (NAS) and its application in cloud environments.
Familiarity with container orchestration, preferably Kubernetes, is a plus.
On-premises infrastructure experience and data migration methodologies are a plus.
Willingness to travel within the assigned geography to customer locations.
Excellent verbal and written communication skills.
Strong English language skills (additional languages are a plus).

Regular Activities

Qualify customer opportunities and design tailored solutions leveraging NetApp's cloud offerings.
Deliver compelling presentations and run technical workshops to demonstrate solutions.
Develop and execute proofs-of-concept to showcase the effectiveness and value of our solutions.
Collaborate with sales, technical, and customer success teams to ensure seamless customer experiences.
Participate in and host industry meet-ups and user groups.
Publish reference architectures, significant wins, and best practices.
Maintain accurate and up-to-date customer opportunity status in Salesforce.
Engage in continuous self-study to stay ahead of the curve on public cloud services and emerging technologies.

Education

Bachelor’s degree (preferred) with a strong academic background.
Any cloud-related certifications are a plus.