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Title:  Chief of Staff, Cloud Ops


San Jose, CA, US, 95128

Requisition ID:  124096

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Chief of Staff

This Chief of Staff role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence working in fast-paced and dynamic environment, leading by example with sound business judgement and problem-solving expertise. The role has significant executive and cross-functional exposure and is an opportunity to learn from the top leaders at NetApp.  The ideal candidate for this role is someone who has strong product strategy and business operations experiences in a product organization, someone who excels at anticipating requirements rather than waiting for direction and who can juggle parallel workstreams.  As the Chief of Staff, you are often representing the EVP and will act as a strategic advisor, ensuring that discussions and topics are vetted and thoroughly prepared.

Job Summary

This role will report directly to the EVP/GM and will be dotted line into the VP of biz ops, working to orchestrate and drive transformation initiatives and programs across the CloudOps team.   

Direct Support to the EVP 

  • Setting a leader’s strategic priorities: Helping a leader identify the areas where they must direct their focus and identifying metrics for success. Revisiting regularly and evaluating progress. Strategic lead on high-profile projects 
  • Strategically managing a leader’s time: working with executive assistant, looking at long-term travel calendar, evaluating opportunities and determining fit with priorities. 
  • Meeting preparation and follow up: reviewing upcoming meetings for the week to ensure the leader has all of the information needed to be as productive as possible and sending out agendas or documents to meeting attendees as necessary. 
  • Reviewing Internal and External Communications: drafting business unit newsletters, reports, pitch decks, speeches or presentations for the EVP. 
  • Monitoring information flow: Sometimes acting as a gatekeeper, ensuring a EVP’s involvement in a project or decision-making process at the right moment. . 
  • Leading hiring processes: drafting & posting job descriptions, outlining  an interview process, and screening candidates  

Working with the Broader leadership team 

  • You will be involved in a broad range of activities, from strategic to tactical, and will be responsible for creating the operating cadence for the staff group and driving the cross-functional collaboration process.  
  • Planning, organizing, and prioritizing multiple assignments and projects. Bringing people together to work effectively towards shared goals, monitoring progress and orchestrating actions required to achieve success. 
  • Anticipating and preparing for different Rhythms of internal business meetings, strategy reviews, Annual Operating Plan aka AOP [planning], All Hands, etc. 
  • Driving alignment on plans and execution with other business units, marketing functions, sales teams. Leading specific projects that require cross-functional collaboration, partnering with internal and external stakeholders to proactively develop strategy and execute initiatives. 
  • Ensure the CloudOps leadership team is well-prepared prior to leadership meetings and executive reviews. Managing team communications and driving speed and quality of information and communication flows across the organization  
  • You will have a key role following up the actions and agreements made on internal and external meetings ensuring they come to the right owners and are closed. 

Job Requirements

  • Managing confidentiality without exception  
  • Executive presence and the ability to work with people at different levels across the organization 
  • Must have an orientation towards speed and execution, capable of operating in a fast-paced and dynamic environment.  Able to pivot between priorities and work autonomously. 
  • Proven track record of developing effective partnerships, ability to influence across various teams at different levels while modeling NetApp values. Understanding of how to operate between BUs, GTM, Finance, HR, and Legal.  
  • Experience in strategic planning and execution; orchestrating complex business activity with strong business acumen and attention to detail  
  • Meeting preparation and follow up: reviewing upcoming meetings for the week to ensure the leader has all information needed to be as productive as possible; building and distributing agendas or documents to meeting attendees as necessary 
  • A level of technical knowledge of NetApp’s CloudOps product portfolio. 
  • Partners with Communications team to drive impactful internal and external comms, messaging, content for team meetings and events, and social media including reviewing the strategy, coordination and content for conferences, analyst and press events, customer interactions, employee all hands, ensuring that all messages are clear/aligned. 
  • Work closely with extended leadership team to identify, analyze, and develop strategies to improve organizational health as indicated by Thrive Pulse results and other key organizational health metrics.  

Minimum Qualifications

A minimum of 10-12 years of related experience working with an Engineering or Product Management organization OR 2-3 years of Chief of Staff experience for C-suite business leaders. Bachelor’s degree required. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
If you run toward knowledge and problem-solving, join us. 

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Strategic Planning, Product Manager, Engineer, Strategy, Marketing, Operations, Engineering

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