Title:  Logistics Analyst

Job Summary

The Transportation Analyst manages, optimizes, and supports transportation operations across NetApp’s North America and Mexico distribution network. The role covers Mexico short-haul and long-haul transportation, Mexico–U.S. cross-border logistics, international air freight, and oversight of a third-party logistics (3PL) transportation management provider.

Job Responsibilites

•    Monitor daily transportation activity, including LTL, FTL, parcel, and air freight movements.
•    Support Mexico–U.S. cross-border transportation operations and exception management.
•    Coordinate with carriers to meet security and compliance requirements within Mexico, including short-haul and long-haul routing.
•    Oversee 3PL transportation management activities for U.S. domestic routes.
•    Track performance against KPIs and SLAs; identify and drive corrective actions.
•    Manage international air freight documentation and coordinate with freight forwarders.
•    Manage transportation purchase orders (POs), carrier spend, and cost reporting.
•    Partner with the freight audit provider to ensure shipment, carrier, and cost data is captured accurately.
•    Analyze transportation data to identify trends, risks, and continuous improvement opportunities.
•    Maintain carrier scorecards and participate in carrier quarterly business reviews (QBRs).
•    Collaborate with supply chain, distribution, and customer fulfillment teams to resolve transportation escalations.

Job Requirements

•    3+ years of transportation or logistics experience.
•    Experience with Mexico–U.S. cross-border transportation and international air freight.
•    Strong analytical skills with advanced Excel proficiency.
•    Excellent communication and stakeholder facilitation skills, including escalation management and QBR participation.
•    Experience with Oracle Cloud or a similar ERP system.
•    Fluency in Spanish to support transportation operations in Mexico.
o    Accountable for day-to-day integrity of transportation data, routing guides, and carrier compliance.
o    Apply advanced operational knowledge to resolve complex issues and implement preventive actions.
o    Make decisions that impact operational efficiency, customer experience, and transportation cost.
o    Own escalation governance and QBR cadence, ensuring corrective actions and continuous improvement deliver measurable results.

•    Interaction
o    Partner closely with logistics, supply chain, customer fulfillment, distribution/DC operations, trade compliance, and sourcing/procurement.
o    Engage daily with the 3PL, freight audit provider, carriers, freight forwarders, and customs brokers; coordinate with finance on accruals, audit outcomes, and savings validation.
o    Operate with minimal supervision, using independent judgment to prioritize work and deliver results.

Education & Experience:
- Bachelor’s degree in Supply Chain, Industrial Engineering, Logistics, or a related field, or 5+ years of related experience.