Title:  VP, IT Enterprise Applications

Company

NetApp (NASDAQ: NTAP) is a global, cloud-led, data centric software company. We provide a full range of hybrid cloud data services that simplify the management of applications and data across cloud and on-premises environments to accelerate digital transformation. We partner with the world’s biggest cloud companies, including Google Cloud, AWS, and Microsoft Azure. With these partners, we empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation, and optimize their operations. And that’s not all; for the third year in a row, we have been recognized by Gartner as a Leader in the Magic Quadrant for Primary Storage and been recognized as Partner of the Year by both AWS and Microsoft. 

Founded in 1992 with an IPO in 1995, headquartered in San Jose, California, and has ranked in the Fortune 500 since 2012. With over 11,000 employees, revenues of $6B and a market capitalization of $20.49B, and a global footprint with 71 offices worldwide. Behind the company's breakthroughs is an open, collaborative culture that fuels fresh ideas. NetApp has created a culture where people feel empowered to make a difference and encouraged to question the status quo, are passionate about innovation and collaboration, and are committed to and care for each other, their customers, partners, and communities. For more information, visit www.netapp.com.

Job Summary

Reporting to the CIO, the Vice President of Enterprise Applications is responsible for the innovation, strategy, business alignment, and delivery of applications and solutions that support business partners in the GTM and Commerce areas. As a member of the IT senior leadership team, the Vice President of Enterprise Applications is an influential role, maintaining executive relationships, making investment and priority trade-off decisions, negotiating, and managing vendor contracts, and recruiting and developing high performing teams.  
This role will oversee the implementation and optimization of critical GTM technology solutions, such as CRM, marketing automation, customer analytics, and sales enablement platforms. You will work closely with cross-functional teams, including Sales, Marketing,Customer Success and Product, to align IT initiatives with the company’s GTM strategy, ensuring scalability, data integrity, and business impact.The Vice President of Enterprise Applications GTM will provide vision and leadership to a global team comprised of both full-time employees and contractors. He/she is an advocate for enterprise application services requirements and is responsible for the development, configuration and delivery of a comprehensive software development strategy, architecture, and solutions.
NetApp seeks an experienced, energetic, engaging, and visionary leader who wants to build and drive a service-oriented organization that is seen by the business as a technology innovation partner.  This is a high-impact leadership role that requires a blend of technical expertise, strategic thinking, and strong business acumen to enable the organization to achieve its revenue and growth objectives.
The complexity of this position requires a leadership approach that is engaging, imaginative, and collaborative, with a sophisticated ability to develop scalable, supportable, maintainable, robust, and high-performing solutions that meet our business partner requirements. This will require the role to view the organization as a service which will drive discussions with the business on prioritization of work efforts such that innovation and strategic opportunities are invested in more than tactical/functional ones.  

Key Responsibilities

•    Define and execute the IT strategy for GTM applications, ensuring alignment with the company’s overall business objectives.
•    Collaborate with Sales, Marketing and Customer Success leadership to identify technology needs and opportunities to enhance GTM processes.
•    Collaborate with business leaders to align with business goals and IT effort with prioritized list of projects, operational metrics, opportunities for improvements, and successful completion of efforts.
•    Oversee the implementation, integration, and optimization of GTM applications, including CRM (e.g., Salesforce), marketing automation tools (e.g., Marketo), analytics platforms, and sales enablement tools (e.g., Outreach, Gong.io).
•    Ensure seamless integration of GTM applications with enterprise systems such as CPQ, ERP, finance, and customer support platforms.
•    Define and monitor KPIs to measure the performance and ROI of GTM applications.
•    Design and enable next-gen GTM strategies, leveraging AI and technology more broadly to serve as a force multiplier for GTM teams
•    Lead a team managing all aspects of business relationship, business requirements, application development and delivery across multiple functions, business units and business lines.
•    Lead and inspire the application teams to engage with the business and identify new functionality, develop compelling business cases, prioritize projects, and develop plans that maximize return on investment for the company.
•    Effectively initiate, plan, schedule, implement, and bring to closure multiple high priority projects.
•    Drive the cultural changes necessary to enable a services-oriented organization with a focus on prioritization of work based on company goals, optimized resources utilization, technology innovation, security, and financial acumen.  
•    Partner with the enterprise architecture team to ensure there is a clear technology roadmap which aligns with business direction, continuous improvement, and IT ease of doing business.  
•    Identify emerging technology trends, especially in SaaS and cloud computing, and ensure the company is leveraging them when appropriate to increase efficiency, reduce costs, and drive value. 
•    Develop, implement, and monitor software development policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
•    Recruit, develop and retain high caliber software development talent, especially for key leadership positions, and develop a robust career ladder with the software team.

Key Requirements

•    Able to communicate technical or complex subject matter in business terms.
•    Skilled at conflict resolution and problem-solving to achieve win-win outcomes.
•    Has successfully led development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals.
•    Has knowledge of emerging trends and developments in PaaS, SaaS, AI, machine learning and other digital technologies.
•    10+ years of experience working with CRM, Commerce and Marketing Technologies implementations, life cycle management, modifications, and integrations.
•    SFDC CRM experience is a plus.
•    Experience working with Sox and GDPR compliance.
•    Experienced in vendor negotiations.
•    Able to attract, develop and retain talent and build high performing software developers, business systems analysts, solution architects, and service managers.
•    Able to foster a culture of transparency, innovation, and a sense of purpose among the team and create clear accountabilities and metrics.
•    Ability to step into projects already in progress, or in need of rescue, and effectively assume a leadership role.

Education and Experience

•    Bachelor's degree in computer science, engineering, applied math; advanced degree preferred
•    12+ years of experience in IT leadership roles, with at least 5 years focused on GTM applications or related technologies.
•    Proven experience managing and scaling enterprise GTM systems, such as CRM, marketing automation, and analytics platforms.

Why NetApp?

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, child and elder care resources, legal services, and access to discounts. We also offer financial savings programs, including a 401(k) program with an employer match component and a Student Debt Relief program, to help you plan for your future.

Interested in learning more? View our website for additional information on our programs and initiatives:
•    NetApp Careers
•    Diversity, Inclusion and Belonging at NetApp
•    NetApp Serves – Our social impact program