Title:  Senior Solutions Engineer

LOCATION

This is a remote position, however, candidates must be based in the greater Chicago area to support accounts and partners in the assigned territory. Candidates outside of this region will be automatically disqualified.  

JOB SUMMARY

As a Commercial Solutions Engineer (SE) at NetApp, you’ll serve as the technical lead within our CMS Commercial Sales Organization, CMS stands for Corporate, Mid-Market, and SLED. You’ll partner with a team of 2–3 Commercial Account Managers (CAMs) to design and position NetApp solutions that drive measurable business outcomes.  Our CMS team is known for its energy, collaboration, and hustle. The pace is fast, the wins are big, and the opportunity to make an impact is huge. Success here means you’re out in the field, engaging partners, building trust with customers, and helping Account Managers win new logos and expand existing relationships. 

KEY RESPONSIBILITIES

• Serve as the primary technical advisor for a high-volume commercial district, supporting multiple Account Managers.
• Collaborate with CAMs and channel partners to drive demand generation, enablement, and joint selling motions.
• Lead discovery conversations that uncover business outcomes, technical challenges, and solution opportunities.
• Architect and present tailored solutions that address customer needs across storage, cloud, and data management.
• Conduct product demos, technical workshops, and proof-of-concepts to showcase NetApp value.
• Manage a large mix of install base, expand, and whitespace accounts, typically between 300–500 accounts per rep.
• Maintain deep knowledge of NetApp’s portfolio and competitive landscape to guide customer strategy.
• Partner closely with internal teams to ensure successful implementation and customer satisfaction. 

WHO YOU ARE

You’re the kind of SE who thrives on momentum, someone who enjoys the hustle, can hold a conversation with anyone, and gets energy from seeing customers light up when they connect the dots. You bring curiosity, grit, and the ability to lead your reps with great technical probing questions that uncover true customer needs. You don’t walk into meetings to talk about NetApp; you walk in to understand the customer’s world, their goals, challenges, and environment, and help design the right solution to move them forward. 

You’ll love this role if you: 

• Enjoy a fast-moving, high-volume sales environment.
• Have strong interpersonal skills and a consultative mindset.
• Know how to balance technical depth with business acumen.
• Are driven by both individual and team success.
• Believe that hard work, curiosity, and relationships drive results. 

QUALIFICATIONS

• 5–8+ years of experience in pre-sales engineering, solutions architecture, or technical consulting
• Strong understanding of data storage, cloud, virtualization, and data protection technologies.
• Experience in a channel-led sales model is highly preferred.
• Proven ability to support multiple Account Managers and manage competing priorities independently.
• Excellent communication, presentation, and relationship-building skills.
• Self-starter with a passion for learning and solving customer challenges.
• Willingness to travel within the assigned territory