Title:  Sales Operations Lead, Korea

Job Summary

The Korea Sales Ops Lead will work closely with the Area Sales Ops Leader, sales leadership, and cross-functional teams to lead operational excellence around pipeline, bookings, and revenue within Areas.

They will act as trust business partners to the Regional Directors and District Mangers (DM) to help execute operational rhythm of business, strategize, and help execute around sales plays and programs that drive growth and efficiencies within the sales organization in their respective areas.

The role requires both a strategic mindset and the ability to roll up your sleeves. The successful candidate will be passionate about solving problems and partnering across teams and organizations to drive change. You will be an expert in translating the field's needs and driving changes within.

Job Requirements

• Be Business Partners to the Regional Director, DM and functional leadership team and be responsible for driving operational excellence and cross functional alignment.
• Ensure adoption of standard dashboards and reports within Area and proactively provide insights to regional/district leadership on gaps and opportunities with the support of regions/district Business Performance
• Proactively identify gaps in pipeline and support sales leadership in identifying opportunities for pipeline progression and speed up the close cycle.
• Devise actionable insights based on pipeline data, reporting and conversion trends to help improve overall pipeline health.
• Partner with worldwide cross-functional teams to execute sales plays that are aligned to strategic priorities in the fiscal year and measure ROI of sales plays and impact on pipeline.
• Establish and provide regular guidance for sales teams on best practices for pipeline management and other key areas that contribute to overall pipeline health.
• Responsible for adoption of processes: Consistency of pipeline definitions, Adoption of CRM, implementation of sales process, tools, and technologies.
• Responsible for effective sales change management by working closely with the first line sales managers
• Responsible for tracking and support of order bookings escalations
• Be the liaison between Revenue acceleration and field teams on complex O2D Issues

About You:

• 7+ years of experience within Sales Operations, Revenue Operations, or similar functions, ideally with experience in two or more of the following:
  • Process improvement and design
  • Business analytics and insights
  • Pipeline Management
  • Sales Cadence and Forecasting
  • Order Management
• Candidate must be good in conversational and written English, proactive with a strong sense of ownership and comfortable to work in a fast paced culture.

Skills

• Industry Experience: Experience working within a high-growth technology company. 
• Business Model Knowledge: Experience with consumption-based business models is a strong plus. 
• Segment Leadership: Experience in leading operations teams supporting both high-velocity transaction teams (e.g., SMBs) and larger, complex transactions in Enterprise segments. 
• Scalability: Proven ability to operate successfully in a lean, fast-paced organization, creating a scalable vision and organizational structure.