Title:  Software Engineer

Job Summary

This position is for ONTAP Performance Labs which are a specialized, very high paced, constantly evolving environment. As a member of this team you are responsible for hardware implementation, OS implementation, analysis, evaluation, testing, debugging, and troubleshooting of Performance lab equipment. You will work closely with cross-functional teams to understand and address customer needs, develop implementation plans, and execute on those plans.

Essential Functions

The Performance Lab team member is responsible for a wide range of functions and expertise.  As a part of a team, you will help to ensure that team objectives, ticket SLAs, and project deadlines are met.   The essential functions of the team include:

· Planning, designing, implementing, and leading hardware and software installation projects

· Analyzing, testing, troubleshooting, and debugging hardware & software.

· Identifying opportunities for automation within software processes.

· Designing and implementing automation to streamline the processes and enhance operational efficiency for labs.

· Ensuring client satisfaction and managing client relationships.

· Reporting to customers and management on status, resources needs, and projected outcomes.

Job Requirements

· Strong oral and written communication skills.

· Ability to work collaboratively with other Performance Lab team members to support deadlines; ability to work independently as well.

· Strong aptitude for learning new technologies and understanding how to utilize them in a development environment.

· Ability to follow standard engineering principles and practices.

· Creative approach to problem solving.

· Ability to handle multiple tasks concurrently with competing deadlines.

· Strong hardware installation and debugging skills

· Experience with programming/scripting languages such as python/shell-script etc.

Technical Requirements:
•   Server:

• Operating Systems: Unix, Linux, Windows (Required) - Should be proficient with CLI for linux and unix (Required)
• Hardware: Installation and troubleshooting (Required)
• SAN & NAS (Preferred)

•   Storage:

• Operating Systems: NetApp (Preferred)
• Hardware: Installation and troubleshooting (Required)
• RAID (Required)
• SAN (Preferred)
• NAS (Preferred)

•   Infrastructure:

• Networking: (Required)- Cisco (Preferred), Arista
• Terminal Servers: Lantronix
• Fiber Channel: Brocade (Preferred)

•   Virtualization: (Preferred) - VMware, Hyper-V, Xen, KVM, Open Stack
•   Scripting: (Preferred) - Perl, Python, Expect, Bash
•   Microsoft Office - Outlook, Excel, PowerPoint, Word
•   Atlassian Tools: JIRA, Confluence (Required)

Education

A Bachelor of Science Degree in Engineering or Computer Science with 2 years of experience, or a Master’s Degree; or equivalent experience is required.