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Title:  Solutions Engineer


VN, 844

Requisition ID:  126213

Job Summary

Working closely with one or more client executives, the ATS aligns NetApp's technical strategy to the customer's longer-term vision and goals, addressing business and IT challenges with uniquely differentiated solutions. To formulate and execute on this strategy, the ATS interacts with a wide range of customer stakeholders and engages the right NetApp team/expertise on solutions, products, ecosystem, and industry.

Job Responsibilities

• Understands customer's business, challenges, opportunities and imperatives though active engagement and discovery with many stakeholders.

• Leverages robust customer knowledge and intimacy to deliver a technical strategy and differentiated solutions to a full spectrum of account stakeholders.

• Understands customer's use cases, applications, and perceived value of NetApp solutions.

• Maintains and expands customer stakeholder base, owning key customer relationships.

• Expands partner network, owning key alliance or reseller partner relationships.

• Aligns a broad set of NetApp and partner resources to craft and deliver against technical strategy.

• Identifies growth opportunities outside of existing install base of customers, workloads, and products.

• Continually develops appropriate industry, solution, and technical acumen needed to increase relevance and footprint in accounts.

• Evolves soft skills and practices behaviors that improve effectiveness and set the bar for customer expectations.

• Increase NetApp revenue in the aligned accounts, maximizing NetApp share of wallet within the account

• Ensure and manage a portfolio play that reflects NetApp's complete opportunities

• Deep understanding of customer's technical landscape & challenges


• 8 years of relevant experiences is preferred.

• A Bachelor of Arts or Sciences Degree in Electrical Engineering Computer Science or equivalent is required.

• Technical knowledge: On all NetApp technologies, partner offerings and competitive landscape on a customer business perspective level

•Drive for results: Through customer obsession and being the technical authority to win opportunities with appropriate workload specialists’ engagement

• Communication and planning: As a key member in the account team and with customers and partners

• Business knowledge: Value proposition mapped to customer requirements

• Leadership: Technical leadership in team selling environments

• Ownership of technical relationship with the customer at the executive level

Job Segment: Electrical Engineering, Computer Science, Electrical, Outside Sales, Engineer, Engineering, Technology, Sales

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