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Title:  Solutions Engineer

Location: 

FR

Requisition ID:  50582
Job Summary

As a Solutions Engineer in NetApp's Sales function, you are responsible for providing pre-sales and post-sales support for selling NetApp's Products and Professional Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.

In this position your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.

Job Requirements

The essential responsibilities of the Systems Engineers are to work directly with customers in pre-sales and post sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas. Specific responsibilities include:

  • Identify customer needs and requirements.
  • Define all of the elements of a customer's technical computing environment.
  • Answer customer questions.
  • Provide technical support to current customer and 'try-and-buy' test projects.
  • Define customer acceptance criteria for 'try-and-buy' evaluation projects.
  • Pick up and deliver NetApp evaluation test system to customer site.
  • Work with Sales to respond to RFP's.
  • Attend customer calls with the Sales Representative.
  • Provide technical consultation and disseminate product information to the sales team.
  • Specialized knowledge in breadth or depth in the following areas:
    • Network Architecture and Data Center Visualization
    • Storage Networking and Data Management
    • Storage Solutions for Video Surveillance and Bigdata/Analytics
    • Hyperconverged and Software Defined Storage Solutions
    • Hypervisors Knowledge (VMWare, Microsoft, KVM…)
    • Understands both traditional IT infrastructures, as well as public cloud services (AWS/Azure)
    • Technical experience with the following is a strong plus: iSCSI/FCoE storage, SPC performance benchmarks, database applications (SQL, Oracle, SAP), HCI, CI, kubernetes, docker, OpenStack, vCloud Director, etc.
    • SaaS model sales, selling infrastructure as a service
    • Significant knowledge about NetApp competitive landscape
Education

  • 8 to 12 years of experience is preferred.
  • A Bachelor of Arts or Sciences Degree in  Engineering, Computer Science; or equivalent is required.
  • Experience which demonstrates a strong level of expertise in technical specifications required to sell NetApp products and services is required.