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Title:  AV Engineer


Sunnyvale, CA, US, 94089

Requisition ID:  39805


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

Primary responsibilities for Audio Visual (AV) Engineer include research, design, implementation, Tier 3 troubleshooting, interface with NetApp Internal and Business unit contacts and ongoing lifecycle maintenance for various AV & streaming platforms. 

Includes conference room, large event space, production studio equipment and enterprise network streaming (both live and Video On Demand) equipment.  A profound understanding of the AV/IT convergence and the impact on changing Corporate AV/UC deployments.Secondary responsibilities include physical installation of various AV equipment, evaluate and install software/firmware updates, provide AV support for offsite events (e.g. NetApp conferences, Sales/Marketing, etc.)

Job Requirements

Core Requirements

  • A degree in Engineering or related field or equivalent experience in a relevant field
  • Flexibility and adaptability to work in a rapidly evolving field of AV/UC
  • An individual and team contributor in multiple projects
  • Ability to clearly explain and justify ideas when faced with competing alternatives
  • Ability to structure and present ideas/designs to team and leadership
  • Ability to organize and document processes/procedures of new systems
  • A self-starter who can flourish in a dynamic technology company
  • Experience in complex projects with division or company-wide scope
  • Remain current on emerging technologies and conduct independent research to support business needs and requirements
  • Ability to work effectively with other groups and teams within and outside IT
  • Experience working with vendors to manage troubleshooting and support coverage as well as technical discussions
  • Experience with an Enterprise grade IT Service Management platform (e.g. ServiceNow, Zendesk, Jira, Solarwinds, etc.)
  • Knowledge of Enterprise grade AV vendor solutions: large scale displays, projectors, screens, cameras, microphones, speakers, AV signal handling (switching, splitting, extension, etc.), control systems (e.g. Crestron, AMX, etc.)
  • Knowledge of Enterprise grade Production equipment: audio mixing boards, robotic cameras, video capture (lighting, green screen, virtual backgrounds, etc.) and video editing & editing software tools
  • Knowledge of Enterprise grade streaming platforms: encoders, decoders, VOD servers, audio & video IP-based codecs, Cloud CDNs, and Cloud-based streaming services
  • At least Basic knowledge of Enterprise Networking: OSI model, network hierarchy design, Layer 3 routing, Telnet/SSH, multicast / unicast, firewalls
  • Cursory knowledge of new & existing Cloud-based conferencing solutions


Bonus Qualifications

  • Knowledge of ServiceNow
  • Knowledge of Crestro
  • nKnowledge of Panapto and Akamai
  • Knowledge of Zoom conferencing and Zoom Room systems

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



Equal Opportunity Employer Minorities/Women/Vets/Disabled